Transport Planner

4 days ago

StokeonTrent, United Kingdom Simarco International Full time

Simarco is an established, award winning provider of international logistic and freight services, and we provide a wide range of tailored solutions for clients' throughout the UK, Europe and Globally across all Worldwide trade routes.

At Simarco we understand that global trade and industry markets are continually changing and expanding to meet customer needs. That's why our logistics, air, sea/ocean freight forwarding, road haulage & distribution and warehousing solutions are not only flexible but are tailored to meet clients' individual and ever-changing requirements.

**Position**:
**Day to Day Role**
- Receive shift handover from the morning administrator and action any potential issues from drivers or departments.
- Complete checks / tasks making colleagues aware of any updates and changes to the driver’s jobs.
- Complete the daily fails file - communicate to the relevant operator.
- Input UK domestic jobs on the system.
- Where required book in collections and deliveries with customers.
- Where possible, liaise directly with the customer informing them of late collections or deliveries
- Add jobs to CX when needed ensuring accruals and charges are added and spreadsheet updated for reporting purposes.
- Be the main contact for the drivers, keep in contact through the day and live de-brief on their return. If any drivers have not finished by the 6pm then call them to check if all is ok and if they require any labels on return.
- Print labels as and when required.
- As and when required, attach drivers run sheet, manifest, delivery notes and labels and place in correct Vehicle registration trays.
- Liaise with the Transport team on any sudden changes to prevent any potential failures
- Any movements that are not used are deleted and any movements that are used for deliveries or collections, a vehicle is added to the movement.
- Ensure all vehicles have been updated throughout the day with the relevant status report (In transit, Delivered, Arrived).
- As part of this role, it is expected that you may be required to cover the duties of the Senior Planner in times of absence and during busy operational periods

**Working Hours**

Monday - Friday

09:00 - 18:00
- Flexibility may be required due to the nature of the role**Requirements**:
**Experience**
- General haulage and route planning
- Routing and management of 20 + vehicles
- Background within European logistics desired but not essential
- De-briefing drivers
- Providing a good level of customer service
- Ability to communicate professional under pressure at all levels

**Knowledge**
- Vehicle weights and legal limits.
- Drivers’ Hours and Working Time Directive Regulations.
- Geographical knowledge particularly road networks
- Able to understand drivers run sheets, manifests, delivery notes and labels

**Personal Qualities**
- Ability to communicate at all levels.
- Ability to work unsupervised
- Calm and ability to work under pressure.
- Flexible approach to hours of work.
- Applies attention to detail.
- Team player
- Good time management
- Microsoft Word and Excel at immediate level.

**Other information**:

- Salary dependant upon experience
- 23 days annual leave plus 8 bank holidays
- Full training and support
- Perk Box Discount Platform
- Cycle to work scheme
- Employee assistance program
- Extensive learning opportunities
- Employee Engagement Forum
- Reward and Recognition programme
- Monthly Pay Day Treat Day

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