Full Time: Evening Public Areas Cleaner, 30 Hours

Dakota Hotel based in **Newcastle**are seeking an a reliable and hard-working individual to join our Housekeeping Team in the role of full time **Evening Public Areas Cleaner/**Turndown Assistant**. Working predominantly evening shifts, this role is ideal for individuals who may have day-time commitments.

We are a brand-new, stylish hotel, ideally situated on the Quayside, our hotel boasts 118 bedrooms including 33 suites. Dakota Newcastle hosts our renowned Bar & Grill, Champagne Room, Cigar Terrace, and an events space for up to 60.

**CONTRACT AND PAY RATE**
Earnings are £12.50 per hour, paid weekly.

The role carries a permanent contract of 30 hours per week and typical shifts will be 14:30-21:00, working any 5 days out of 7 including working weekends.

**PRIMARY ROLE RESPONSIBILITIES**
- To thoroughly deep clean public areas of the hotel, including elevators and staircases, meetings and events spaces, reception, bar, restaurant, and public toilets.
- Complete evening turndown service on suites.
- Clean and maintain back of house areas such as team changing rooms, toilets, and the break room.
- Carry out general cleaning tasks such as wiping and sanitising surfaces, vacuum cleaning, dusting and polishing, and mopping.
- As relief cover, you will be required to carry out the tasks of a Room Attendant/Housekeeper where required. This requires you to thoroughly deep clean guest bedrooms and ensuite bathrooms, make beds, and detail to provide guests with an immaculately clean and welcoming space. Carry out general deep cleaning and cyclical tasks within bedrooms and public areas such as steaming curtains, carpet washing, and machine washing duvets / pillows etc.
- Follow health and safety procedures closely at all times such as those pertaining to the handling of waste, manual handling, and safe chemical handling guidelines.

**BENEFITS**
In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

- Special discounts on stays and dining at any Dakota
- Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
- Support from our inhouse Mental Health Champions
- Additional holiday day on the first anniversary of your employment
- Family-friendly flexible working options
- Meals on duty and uniforming
- Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
- Accredited, certified compliance training given on employment
- Access to a suite of external, certified resources via our Learning Management System
- Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
- Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships
- Full terms on our benefits can be found in our Handbook._

**ABOUT DAKOTA HOTELS**
Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, and Newcastle with more in our pipeline.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.

As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by _The Caterer to the ‘Top 30 under 30’ _in the industry, demonstrating our success in developing talent.

Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | **Newcastle**

**APPLICANT REQUIREMENTS**
The successful applicant will have/be:

- A minimum of one years working experience in a cleaning role is strongly preferred.
- You will work alone and therefore must be able to be self-driven and work at pace.
- Have a keen eye for detail and proactive when cleaning.
- Able to be proactive and work at pace.
- An enthusiastic individual who will promote our culture of positivity.
- Be task oriented with a great pride for the work they do and at