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Sales Administrator

2 weeks ago

Leeds, United Kingdom Passmore Group Full time

**Sales Administrator / Showroom Consultant**

**About Us**:
Passmore Group, the region’s most trusted home improvement company, provides a complete design and installation service in the bathroom and kitchen market. We operate across private, retail, and council sectors throughout Yorkshire. Join our team to support our busy Sales Admin and Sales departments.

**Position Overview**

As a **Sales Administrator / Showroom Consultant**, you will be the first point of contact for prospective clients, guiding them through our offerings and converting visits into design apps. You’ll manage the showroom experience, support customer enquiries, and collaborate closely with the Sales and Marketing teams to nurture leads and enhance client engagement. The job will be located in our Wortley branch Saturday & Sunday 10-4 and our Otley brand Mondays 8-4:30pm

**Key Responsibilities**
- **Client Engagement**: Administer and assign all enquiries (private/retail and council/contract) across all channels.
- **Appointment Conversion**: Welcome and convert showroom visitors into booked appointments.
- **Showroom Management**: Maintain a professional and inviting showroom and reception area.
- **Sales Support**: Assist the Sales team with nurturing activities for clients and prospects.
- **Marketing Collaboration**: Facilitate direct mail campaigns and manage customer feedback collection.
- **General Office Duties**: Perform essential office and reception tasks to support the smooth operation of the team.

**Qualifications and Skills**
- **Customer Focused**: Personable with strong communication skills.
- **Technology Proficient**: Skilled in Microsoft Office and data entry with accuracy and efficiency.
- **Additional Qualifications (preferred)**:

- Sales experience with proven ability to persuade and influence.
- Industry knowledge in home improvement, especially bathrooms or kitchens.
- Experience with Microsoft Dynamics CRM is a plus.

**Benefits**
- **Compensation**: £12.04 per hour + commissions
- **Flexible Hours**: Full and part-time positions available.
- **Time Off**: 22 days holiday + bank holidays (pro rata).
- **Growth Opportunities**: Training, development, and progression within a company that values its people.
- **Social events**: Quarterly nights out arranged by the HR department as we believe social events allow employees to connect on a personal level.
- **Mental health & wellbeing**: Within the company we have MHFA’s (Mental health first aiders) they are trained to identify early signs of mental health issues. We offer help and support to any employee who is needing it.

Underpinned by a great culture and strong family-values this is a fantastic opportunity for Sales Administrator / Showroom Consultant to join our growing company that prioritises its people, their development and well-being.

**Job Type**: Part-time

Pay: £12.04 per hour

Expected hours: 20.5 per week

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Every weekend

Application question(s):

- How many years have you worked in Customer Service?
- How many years have you worked in an administration role?

Work Location: In person

Application deadline: 28/02/2022