Customer Service Advisor

5 days ago

Kilmarnock, United Kingdom Kelly Services Full time

**Customer Services Advisor** / **Kilmarnock** / **£18525
This role is working from home with equipment provided but you must be able to attend initial training for 3 weeks on site in Kilmarnock.**

The Role
Working as a **Customer Services Advisor** in the financial services industry on behalf of a well known bank. This role is based in Kilmarnock and sets an expectation of delivering World Class **Customer Service**
- A typical day will see you working up to 8hrs per day in a lively & vibrant contact centre environment.
- You will start your day signing into your systems to make sure you are ready to take your first call of the day.
- You will talk to a variety of customers with different needs. Some may want a quick update or to provide further -information, others may be frustrated and may want to challenge the process.
- Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once.

Ideal Person
- Strong verbal and written skills with the ability to show attention to detail
- Ability to establish collaborative customer relationships in a fast-paced environment.
- A good attitude and the ability to interact with lots of different people.
- Professional and friendly telephone manner
- PC skills, and the ability to navigate multiple systems competently, with ease.
- Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence.
- Able to work within a fast paced, engaging environment

**Benefits**:
Full training provided
28 day's holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary
Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.
Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 day's year and our Interactive Health and Wellbeing Hub
Life Assurance Cover & Pension Scheme
Length of Service and monthly recognition awards
Opportunities for career development and progression

Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit theKelly website and have a look into the Privacy Statement.

  • Customer Services Advisor

    7 days ago

    Kilmarnock, United Kingdom Jewson Full time

    **Do you enjoy delivering first class customer service?** **Are you seeking a part time role in Ayrshire?** **Do you want to work with an employ you can support you need to flexibility and help you to develop and progress at your own pace?** Jewson in Kilmarnock and also Ayr is now looking for Customer Service Sales Advisor, we are happy to offer...

  • Customer Service Advisor

    2 weeks ago

    Kilmarnock, United Kingdom Search Consultancy Full time

    Customer Service Advisor Kilmarnock £6.83-£9.50/ HOUR Role Specific - To provide first class customer service to our valued customers - Politely deal with customer complaints, taking ownership and seek to find the right solution - Support the stores with any query offering advice / guidance when required - Aim to provide excellent after sales care for...

  • Customer Advisor

    7 days ago

    Kilmarnock, United Kingdom B&Q Full time

    **About the role** **Customer Advisor on the Seasonal Department** **Part time - 16 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 6.00am - 10.00pm** **£9.80 per hour** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they...

  • Customer Service Advisor

    3 days ago

    Kilmarnock, United Kingdom Yorkshire Building Society Full time

    **_If you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. And in return for your fantastic people skills, we offer lots of fantastic rewards that you can make the most of in and out of work, including:_** **Flexibility** - We offer a range of flexible working options without unsocial hours, which can...

  • Hybrid Customer Service Advisor for Council Payments

    1 week ago

    Kilmarnock, United Kingdom East Ayrshire Full time

    A local government organization in Kilmarnock is seeking a full-time Customer Contact Advisor. The successful candidate will handle customer inquiries and payments related to various council services, ensuring high-quality customer service. This role requires effective communication and problem-solving skills. The position offers a salary between £26,991 -...

  • Customer Advisor

    2 weeks ago

    Kilmarnock, United Kingdom B&Q Full time

    **About the role** **Full time / Part time - 12 hours per week** **Permanent Contract / 3 Month fixed term contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.10 per hour** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...

  • Service Advisor

    1 week ago

    Kilmarnock, United Kingdom Horner's Full time

    Hours of Work are Mon - Fri 08:00 - 17:30 Closed Weekends. # Duties - Interact with customers to understand their vehicle service needs and provide accurate cost estimates - Schedule service appointments and manage the service department's workflow efficiently - Communicate effectively with technicians to ensure timely completion of repairs and...

  • Service Advisor

    2 weeks ago

    Kilmarnock, United Kingdom Arnold Clark Full time

    We are currently recruiting for a new Service Advisor to help us keep our Kilmarnock Ford branch running smoothly. **Hours** Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays. **About the role** Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair...

  • Service Advisor

    7 days ago

    Kilmarnock, United Kingdom Arnold Clark Full time

    We are currently recruiting for a new Service Advisor to help us keep our Kilmarnock Citroen branch running smoothly. **Hours** Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays. **About the role** Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair...

  • Customer Advisor

    7 days ago

    Kilmarnock, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 8 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Kilmarnock** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...