Lead Hand Parks and Grounds

Job Details
- **Job Summary**
You will be an important part of the Parks team as you will take a lead role in ensuring that parks, gardens, and grass areas of Torbay look attractive and well maintained, are safe and clean, and the people who use them enjoy them as much as possible.

As the Lead Hand, you will not only carry out tasks but also be an important link between the Team Manager and the operatives. You will be responsible for organising and supervising your crew by deciding the best way to carry out the tasks given to you by the Team Manager and making sure they are done safely and effectively.

You will be expected to work with the Team Managers to plan schedules of work and input into these, your local and professional knowledge. You will be leading a team of up to 5, carrying out a range of tasks to ensure the parks, gardens
and grass areas of Torbay look attractive and well maintained, are safe and clean, and the people who use them enjoy them as much as possible.

Most of the tasks your team will undertake are regular duties and these include:
Strimming, Mowing and Leaf Blowing with handheld power tools
Cutting Hedges and Shrubs with handheld tools
Ripping out, planting and weeding flower beds

From time to time you will be expected to work elsewhere within Torbay or carry out different tasks to what you normally do. You will be expected to work outside in all weathers and will be on your feet carrying or lifting.

The sites where you will work have some uneven ground and a number of hazards such as moving vehicles, drug paraphernalia, dogs and insects.
You will be provided with Personal Protective Clothing that you will have to wear at all times and a range of training in methods of safe work that you must carry out. It is important that you are friendly and helpful to the people you meet who are generally polite and will be appreciative of the work you are doing.
You will be driving company vehicles safely and make sure they are looked after and kept clean and tidy.

**Version April 2021**
You will be responsible for tasks which require a greater level of knowledge and experience which must be done carefully and safely. These may include
Sports pitch management/maintenance
Pre season and in season sports pitch line marking and fine turf management
Use of Tractors for verti-draining and side arm flail
Use of robotic mowers
Planting out and input into plant selection with design support of bedding plant
implementation
Woodland and after planting care including small tree works
You should be proud of the work you do in this role as it will help make Torbay a great place to live work and play.
1. Key Purpose of Job
1.1. To be responsible for the day-to-day supervision of a crew ensuring effective delivery.
1.2. To supervise and oversee the operation of the designated service site, crews and locations to maintain compliance with all legislation and regulations related to the service.
1.3. To support in the delivery of transformation, whilst supporting the sustainable delivery of an effective, efficient, and compliant service.
1.4. To work with the Service Managers, Key Partners and stakeholders to achieve planned outcomes on both a long and short-term basis internally and community wide.
1.5. To promote a Health and Safety culture.
1.6. To lead by example and secure employee engagement.
2. Anticipated Outcomes of Post
2.1. An efficient, effective and professional service that, as a minimum, meets the national and local performance targets and delivers high quality outcomes for Torbay and its residents.
2.2. That Torbay’s residents receive an efficient and timely service in line with the performance standards set out in the Service Level Agreement with Torbay Council.
2.3. To support team managers to reach agreed targets for the provision and quality of the service.
2.4. Day-to-day supervision of staff members and task allocation to ensure work is undertaken consistently, with equal opportunity and in line with SWISCo HR policies and procedures.
2.5. That SWISCo, the service and Torbay Council are recognised for efficient service delivery in the community.
2.6. The service remains legally compliant.
2.7. One team one goal

3. List Key Duties and accountabilities of the post

Version April 2021
3.1. Work closely on a day-to-day basis with team managers and other team members to promote and ensure efficient communications at all levels within the team and service as well as between departments.
3.2. To provide day-today supervision of a crew of staff in order to maximise and utilise them efficiently.
3.3. Ensuring all staff in the crew are briefed on the roles and responsibilities required of them,
3.4. Ensure the crew operations meet with SWISCo’s safety, performance and operational targets. To include maintaining effective understanding of health and safety with regard to safe working practices to ensure that teams are given adequate training/advice and that this is recorded.
3.5. To