Credit Controller

2 days ago


Runcorn, United Kingdom Page Personnel Finance Full time

To work as part of a team in a busy and fast paced department. The role will involve managing an allocation of accounts, ensuring timely collection of all invoices past and present. Data input requirements and working to tight deadlines. **Client Details** We are working exclusively with a client in Runcorn who specialise within the construction industry. Due to internal moves require an additional credit controller to join the existing team of 10 to join the team on a permanent basis. This company have wonawards for their services they have provided over the years and have built a reputable well known name for themselves. **Description** - Engage with our customers to build strong relationships and partnerships utilising excellent communication skills. - Work with internal and external stakeholders across the business to drive query resolution on your customer accounts. - Identify cash receipts for our customers' accounts and match these with a remittance advice - Log queries and work with the Billing Department team members to seek resolutions to enable payment. - Work towards your set targets. - Supply accurate updates on our customers' accounts as and when required. - Prepare accurate forecasts to report how you will achieve weekly/monthly collection targets. - Take the lead on proactively resolving all invoice queries and where possible at the first point of contact. - Adopt a continuous improvement approach, identifying any opportunities for improvement and take ownership until completion. - Demonstrate professional behaviours and working relationships with all your internal and external customers. - Actively seek to take ownership and drive your own development with the support of your colleagues, Manager and any other resources available. - Complete any ad-hoc duties requested by the Financial Controller in line with the requirements of the business. **Profile** - "Can Do" Attitude - Previous experience in a Customer facing role. - Literate and Numerate - Working experience of Microsoft Office (Word / Excel and Outlook) - Knowledge of accounting systems is desirable. - Proactive approach to problem solving. - Excellent communication, both oral and written together with negotiating skills and an understanding of the different communication needs of a range of customers. - Good planning and organisational skills - Ability to work to KPIs and targets and under worn initiative **Job Offer** - Full time permanent role - hybrid working - 8am to 4pm or 9am to 5pm - Can be included into helping build and map out a new system should they have the interest also


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