Hotel Receptionist

2 weeks ago

Chertsey, United Kingdom Thorpe Park Resort Full time

What you'll bring to the team:
**Hotel Receptionist**

**Location**: Thorpe Park,

**Hours**: Full time, part time, weekends & holidays

**Contract Type**: Seasonal, until November 2025

**Responsibilities**:

- Checking Guests in and out of the hotel
- Providing guests with information they need throughout their stay
- Liaising with House keeping regarding room allocations, status and special requirements
- Effectively dealing with guests feedback or minor issues
- Showing integrity and responsibility when handling guest property and follow procedure regarding guest safety deposit boxes.

**Qualifications & Experience:

- Friendly and approachable
- Exceptional customer service
- Enthusiastic about creating memorable experiences for our guests.
- Integrity with handling guests property

**Benefits**:

- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
- 25% discount in our retail shops and restaurants
- 40% discount online off LEGO, and much more
- Free bus from Staines station for all employees
- Fortnightly pay
- Free staff parking
- Ongoing training & development to have a longer-term career in Merlin
- Access to Perks at Work which 30,000+ national & local employee discounts

Pay Range: Compensation between GBP £11.61/Hr.GBP £11.61/Hr.

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