Internal Delivery Associate

2 weeks ago

Washington, United Kingdom END Full time

**INTERNAL DELIVERY ASSOCIATE - FULL TIME - WASHINGTON, TYNE & WEAR**

**Who We Are**:
Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005. Bringing a combination of celebrated designers and emerging brands that were hard to come by outside of London, our first store in the UK nurtured a community of like-minded individuals who shared a passion within this ever-evolving culture.

Since then, END. has become a technology led retailer that provides a curated blend of menswear, womenswear, sneakers, homeware and lifestyle products for a global community.

At the core of everything we do as a brand is our customers. We recognise that it is our team and culture that makes the difference to our customers. With over 600 employees across our HQ, offices and retail locations, this customer centred approach continues to be a key focus for all END. staff.

We currently have an exciting opportunity in our Retail Team for an Internal Delivery Associate. Working in a busy and forward-thinking team, we are looking for someone who can deliver an excellent service to both our suppliers and internal customers.

**Here's a breakdown of what you'll be doing**:

- Support with the processing of all outgoing shipments in a timely manner.
- To ensure scheduled service of delivery from and to END. multi sites.
- Safely file all documentation relating to stock deliveries and collections.
- To investigate any stock errors or discrepancies - escalating concerns where necessary to the department manager.
- Maintaining and building on inter departmental communication to ensure excellent customer service is given to all internal customers.
- Ensure stock handling areas are kept clean and orderly, adhering to Health & Safety, Fire and Emergency procedures always.
- Prioritising the collection and dispatch of all launch product based on the launch schedule allocations.
- Fulfilling requests for packaging and stationary from END. multi sites.
- Drive the van when appropriate to destination in a safe manner following traffic rules and regulations.
- Assist loading / unloading items from the van using safe manual handling procedures.
- Reporting any vehicle issues as a matter of urgency.

**Who we're looking for**:

- Demonstrates initiative and time management.
- Good attention to detail.
- Effective at working as part of a team.
- Prior experience in a retail or a back of house environment.
- Professional in approach and with a good understanding of customer service.

**Besides a competitive salary and an engaging and inclusive work place we can offer you**:

- 28 days holiday (including bank holidays)
- Holiday trading (Buy or sell 3 days)
- Your birthday off
- Access to Employee Assistance Programme
- Healthcare Cashback Plan
- Moments that matter gifts (Weddings and Babies)
- A pension that both you and the company contribute to
- Generous staff discount
- Opportunities for professional development and career progression
- 40 Hours per week - Monday to Friday

Don't worry if you don't hit every criteria, we're always looking to uncover the next big thing, so if you have what it takes to be part of our future success, we want to hear from you.

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