Consumer Advisor

2 weeks ago

Barnsley, United Kingdom Motor Consultancy LTD Full time

**About us**

Our work environment includes:

- Modern office setting

Job Summary:
**Responsibilities**:

- Communicate effectively with consumers in English
- Analyse consumer needs and provide appropriate solutions
- Assist consumers with issues
- Conduct data entry accurately and efficiently
- Uphold phone etiquette standards while interacting with consumers
- Utilise our legal advisors to ensure correct support is given at all times

**Experience**:

- Excellent communication skills, both verbal and written
- Ability to analyse consumer requirements and offer suitable recommendations
- Proficient in data entry tasks with attention to detail
- Prior experience in customer service roles is preferred

Join our team as a Consumer Advisor to engage with consumers, provide support, and contribute to a positive customer experience.

**Benefits**:

- Bereavement leave
- Company pension
- Free parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- motor trade: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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