Admissions Adviser

**Role**: Admissions Adviser

**Location**:Tresham College - Corby Campus

**Salary/Benefits**: Salary is between £24,720 and £29,870 per annum DOE and Qualifications, 27 days annual leave plus Bank holidays, People’s pension, Retail and Leisure Discounts, excellent professional and personal development opportunities, accessing college courses.

**Hours/Weeks**:37 hours per week - 52 weeks per year - Monday, Tuesday & Thursday 08.30 to 17.00 - Wednesday 09.30 to 18.30 and Friday 08.30 to 16.30

**Contract Type**: Permanent - Full Time

**About the role**:
We are currently seeking an Admissions Adviser to join our Customer Services department at The Bedford College Group**.**

As an Admissions Adviser, you play an important role in the success of our students through:

- ** Applicant Engagement** - Deliver a high-quality, personalised experience through proactive communication, event coordination, and relationship-building with curriculum teams.
- ** Information & Guidance** - Provide accurate, impartial advice on courses and services across multiple channels, supporting applicants through every stage of their journey.
- ** Customer Service & Systems** - Maintain high service standards, manage CRM and student records data, and ensure compliance with GDPR and internal policies.
- ** Team Contribution & Flexibility** - Collaborate across departments, support recruitment events, and adapt to varying schedules and locations to ensure consistent service delivery.

**About you**:

- **Qualifications & Development** - Holds Level 3 education with GCSEs in English and maths, evidence of ongoing professional development, and willingness to complete a Level 4 IAG qualification.
- ** Administrative & Advisory Experience** - Proven background in administration and customer service, with experience advising diverse individuals across multiple communication channels.
- ** Communication & Technical Skills** - Strong grammar, interpersonal and IT skills, with the ability to analyse data, learn new systems quickly, and communicate effectively with varied stakeholders.
- ** Professionalism & Collaboration** - Highly motivated, organised, and detail-oriented, with a professional appearance and the ability to build credibility and work well in teams.
- ** Safeguarding & Flexibility** - Committed to safeguarding, equality, and diversity, with a flexible approach to work patterns and willingness to travel across campuses.

For a more detailed breakdown of the job role and the requirements, please see the Job Description attached to this vacancy.

**Interviews to be held**:09 July 2025
- **Valuing Teamwork**:

- We are one team who by working together can achieve great things, respecting the opinion and valuing the contribution each of us makes.
- ** Improving Continuously** - We challenge ourselves to always do better by trying new things, sharing knowledge, reflecting on practice and learning from others.
- ** Student Centred** - At our heart is always doing what is best for our students. We consider students in all of our decision making to create positive outcomes and memorable experiences for every student.
- ** Inclusive** - We celebrate differences and diversity, recognising that we can learn from each other.
- ** Open and Caring** - We care about the wellbeing of our staff, our students, our community and wider society, creating an environment built on trust where we listen, engage with and support each other.
- ** Nurturing Education Excellence** - We promote educational excellence by delivering programmes that challenge our students to achieve their ambitions.

**About The Bedford College Group**
The Bedford College Group was formed in 2017 following the merger of Bedford College and Tresham College and is now the largest provider of education in the South East Midlands, with over 15,000 students passing through our doors each year.

Today, the Group is made up of a family of colleges across Bedfordshire and Northamptonshire: Bedford College, Central Bedfordshire College and Tresham College in the towns of Bedford, Dunstable, Leighton Buzzard, Corby, Kettering and Wellingborough; Shuttleworth College, a specialist land-based college; The Bedford Sixth Form, (the only dedicated sixth form in Bedford); The Corby Sixth Form, (opened in September 2023); and the National College for Motorsport alongside Silverstone race circuit. To widen accessibility to education and training, the Group also has community-based Learning Centres in Bedford, Corby and Kettering which offer IT training.

**Safeguarding our Students