Out of Hours Care Coordinator

5 days ago

Gateshead, United Kingdom Dale Care Full time

**£14.00 per hour (mileage paid at 30p per mile)**

Role will be based in our Gateshead (Felling) offices

Role is to work every other Saturday & Sunday **ONLY**

Shifts on a rotational basis which are 6am to 2pm & 2pm to 1030pm

Extra hours are available (as a Home Care Worker) which is optional

Home care calls will be required as part of this role

**Overview**:
Dale Care is a leading provider of high-quality home care services. We are dedicated to enhancing the lives of our clients by providing compassionate and personalized care. Our team is committed to excellence and making a positive impact in the community.

We are seeking a dedicated and organized Out of Hours (OOH) Care Coordinator to join our team covering the South Tyneside area. The OOH Care Coordinator will be responsible for managing and coordinating care services to ensure that our clients receive continuous and reliable support.

**Key Responsibilities**:

- Coordinate and manage care services during
- Respond to emergency calls and provide immediate assistance as needed
- Schedule and allocate care staff to meet client needs
- Maintain accurate records of all care activities and communications
- Liaise with clients, families, and healthcare professionals to ensure seamless care delivery
- Provide support and guidance to care staff during out-of-hours shifts

**Requirements**:

- Driving license and access to a vehicle is essential
- Previous experience in a care coordination or similar role required
- Excellent organizational and communication skills
- Ability to work independently and make decisions under pressure
- Compassionate and empathetic approach to client care
- Proficiency in using care management software and other relevant tools
- Availability to work weekends

**Benefits**:

- Competitive salary and benefits package
- Opportunities for professional development and career advancement
- Supportive and collaborative work environment
- Making a meaningful difference in the lives of our clients

**Our Commitment**

At Dale Care, we believe in looking at the person, not just their experience. We value your compassion and dedication to making a difference.

**Job Types**: Part-time, Permanent

Pay: £14.00 per hour

Application question(s):

- Do you have access to your own vehicle (this is essential for this role)
- Can you work the advertised shift pattern (details at the top of the job spec)
- What is your current postcode

**Experience**:

- Care: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: Hybrid remote in Gateshead

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