Guest Server Apprenticeship

Job Reference pizzahut/TP/76311/25293

**Number of Positions**:

- 1**Contract Type**:

- Permanent**Contract Details**:

- 30 Hours per Week**Salary**:

- up to £11.44 plus tips (pay rates differ dependent on age)**Working Hours**:

- Mixture of shifts Monday to Sunday**Location**:

- Longwell Green, Leisure Road, Bristol.**Closing Date**:

- 29/11/2024**Job Category**:

- Guest Sever, Apprenticeship - R**Region / Division**:

- Restaurant**Business Unit**:

- Franchise Business Names**Package Description**:
Become a Guest Server apprentice & unleash your potential at Pizza Hut.

**Start your career with a smile** We offer a competitive hourly rate of £11.44 (age-dependent), a fair tips policy & a fantastic benefits package designed to support you:
**Financial Wellbeing and Protection**
- Financial Wellbeing tools and savings plans, and for those unexpected bills we’ve got you covered with early wage access
- Pension
- Financial Services including discounted insurances

**Paid Time Off**
- Holiday: up to 28 days full time (prorated if part time)
- Company sick pay after a years’ service

**Health and Wellbeing**
- Health and Wellbeing Tools: discounted gym membership, health assessments,
- Employee Assistance Programme: for both professional and personal support

**Discounts and Perks**
- Employee discount card across the HWS brand
- Discounts and cashback at major retailers, holiday companies, cinemas, entertainment parks and across the HWS brand

**Family and Friends**
- Refer a friend scheme: Be rewarded for bringing people like you to the family
- Loyalty awards

**Learning & development opportunities**

We are a certified employer provider offering apprenticeship programmes right up to degree level to help you reach your full potential.

These are just a few of the fantastic benefits we offer at the Heart with Smart Group (HWS)

Ever dreamed of creating legendary moments at a place where people love to eat, work and learn? As a Guest Server apprentice at Pizza Hut, you'll do just that

Your primary focus will be creating unforgettable moments for our guests. This includes supporting your team, maintaining a clean and safe environment, and exceeding customer expectations. But most importantly, you get to be yourself and make a genuine connection with every person who walks through our doors.

**Main Responsibilities**:
Do you want the opportunity to earn as you learn? Then this **Guest Server Apprenticeship** offers you the best of both worlds.

As an apprentice guest server you will be working towards the Level 2 Hospitality Team Member Apprenticeship standard over the course of 14 months, so if you have the desire to develop yourself and your career, this may be the Apprenticeship for you

You'll play a vital role in making our guests smile through face-to-face interaction. You'll be the driving force behind delivering exceptional guest experiences. Your role is crucial alongside your team to create a welcoming atmosphere where every guest feels valued and welcomed.(with training of course)

Required mindset:

- **Create amazing experiences**: Your positive attitude and dedication to service will wow our guests.
- **Support your team**: Be a team player and collaborate to achieve shared goals.
- **Maintain high standards**: Keep our restaurant looking its best and ensure food safety and hygiene.
- You must be eligible to live and work in the UK to be considered for this role.

**You bring the positivity; we'll bring the opportunity**

We're looking for individuals who share our passion for creating memorable moments, with a positive attitude & a drive for excellence.

If you are eager to start your career in customer service, then this is the place for you.

**About The Company**:
The Heart with Smart Group (HWS) is one of the leading UK hospitality franchisee partners operating over 140+ Pizza Hut restaurants across the UK and a franchise partnership with itsu to continue their commitment of expansion across the UK.

We’re proud to be a diverse & Inclusive employer providing opportunities where anyone can build a career in making memorable moments for our guests.

**Why HWS?**
- **Growth and Development**: We invest in our people. 80% of our restaurant managers are promoted from within, and we offer apprenticeship programs up to foundation degree level.
- **Inclusive Workplace**: We're proud to be a diverse and inclusive employer, where everyone has the opportunity to build a fulfilling career.
- **Skills for Life**: We go beyond just jobs. We develop essential skills and positive mental health practices to empower our team members for success.
- **Making a Difference**: We take responsibility for our people and the environment, striving to create a positive impact in everything we do.