People Change Lead

**About the Job**:
The People Change Lead (2 Year FTC) is an individual contributor position. Working very closely with the VP, People, this hands-on role is a strategic and tactical role, accountable for the overall transformation and change landscape of the people function, as well as being responsible (either individually, or working through others) for the scoping through to the delivery and measurement of specific change initiatives on people change plan, as well as future activities that arise because of their delivery. Additionally, the role manages our benefits, and the change management initiatives linked to these.

**What will you do?**:
**Overall Plan and Governance**
- Working closely with the VP, People, identify the key change and transformation areas for the People function, arising from the overarching people plan and the relevant business’s strategic priorities, aggregating these into a change tracker (or team objectives) for the relevant performance year.
- Review and communicate to the team, through a ‘light-touch’ RAG status tracker, progress of our change and transformation plan, and any required corrective action to keep the plan on-track.

**Planning, Execution and Measurement**
- For each change initiative (whether individual responsibility or initiatives requiring delivery through others), appropriately analyse and plan the scoping, delivery, execution and measurement of each requirement, to include but not limited to the below. NB. Depending on their scope and impact, not all change initiatives will require all of the below:

- o Tactical milestones of the initiative.
- o Stakeholders including RACI perspective.
- o Scope / complexity and interdependencies of the initiative, as well as any follow-on initiatives.
- o The extent of research and time required, building this into the planning to meet or exceed delivery timescales, allowing for unforeseen business requirements.
- o Devise appropriate measurements of success, including cost.
- Lead the execution of the change management activities, ensuring on time delivery and within budget. Measure impact, including costs.
- Coaching and mentoring staff through the change process, where required.
- Where required, input or lead the development of training programs to help employees understand, adapt to change, or drive uptake of change.
- Evaluating the success of change management initiatives, including measurement (and cost) are documented / evaluated.

**Benefits**
- Manage the benefits consolidation change initiative, cataloguing all the required details, benefit scope and provision, and coverage across all ESP territories.
- Proactively work with procurement, two months in advance, of a contract end date, to ensure timely contract renewals, catering for procurement workload. Catalogue any cost savings or coverage changes of benefit renewals in the consolidation tracker. Communicate scope or provider changes as necessary to impacted audience.
- Working with the VP People, identify coverage gaps in our benefits provision and / or suggestions on the sunsetting of under-utilised benefits as part of the on-going review process.

**What will you bring to ESP?**
- Solid understanding of organisational development and change theory & practice.
- Strong experience of change governance and implementation of HR information systems platforms and software.
- Desired experience of working with, or implementing, the UKG Ready Platform.
- Experience of working with the HRIS system Cascade.
- Strong understanding of how people travel through and experience the change process.
- Exceptional communication skills, both written and verbal, to clearly articulate change messages to a variety of audiences.
- Strong coaching and mentoring skills; Ability to influence others and move toward a common vision or goal.
- Excellent stakeholder management skills (‘Customer First’ and ‘White Glove’ mindset).
- Ability to operate individually and as part of a group; Self-starter and extremely proactive.
- Accustomed to and thrives in fast-paced and high change environments; Ability to shift and refocus constantly are key.
- Experienced working to tight and / or changing deadlines, with the ability to (re-) prioritise affectively and remaining calm under pressure.
- Passionately driven by change with an intense focus on planning and execution, delivering prior to or on deadlines, catering for unforeseen business requirements or asks; Persistency in the face of obstacles.
- Strong sense of self-governance. Excellent time management skills; Organizing multiple tasks and priorities simultaneously.
- Strong research, analytical and problem-solving skills to solve complex issues.
- Proficiency in Microsoft Excel, Word, and PowerPoint.

**If you are.**
Motivated to develop your career in Human Resources, supported by a strong learning and development culture, you are passionate about delivering service excellence and like the variety of end user environments we should co