Relational Support Practitioner

New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside. _

**Women-Centred Support Practitioner**

Have you had experience working as a housing support worker? Do you hold the necessary skills to empower, coach and inspire people to move forward positively with their lives? If you do, then we have a fantastic opportunity for a Women centred, strengths-based **Support Practitioner** to work within a 24/7 supported accommodation project in Liverpool.

You will be supporting vulnerable females via a trauma aware, strengths-based program of empowerment and confidence-building; Enabling them to personally grow, develop and achieve their personal goals within safe and comfortable environment, whilst working towards greater independence and a more permanent housing solution.

**What we have to offer**
- Competitive Salary of £21882.32
- 3 on 3 off shift pattern (8am - 8pm)
- A contributory pension scheme
- 225 Hours Annual Leave
- An online bespoke Mandatory training package including a wide range of additional resources to support your development
- A range of learning and development opportunities up to and including Level 5 and Management Qualifications
- Monthly group reflective practice sessions
- AXA Employee Assistance Scheme

**As a Relational Support Practitioner in our Adults Services team, you will provide practical and emotional support to vulnerable female residents accessing the service to achieve the following outcomes**:

- Reduced harm associated with substance misuse
- Reduced offending and anti-social behaviour
- Improved engagement with treatment services
- Improved health and wellbeing
- Clear resettlement plan
- Encourage residents to engage in a timetable of internal/external activities
- Manage caseload ensuring best possible outcomes for residents
- Empower residents to fulfil their potential by overcoming various barriers in their lives to work towards recovery

**Responsibilities as our Relational Support Practitioner**:

- Empower service users to work towards aspirations as part of their plan for a positive and sustainable future, and to achieve their targets as defined within their recovery plan
- Promote and facilitate therapeutic support to service users in an harm-reduction setting
- Support service users to maintain contact and/or engage with specialist agencies such as primary care and mental health services
- Promote involvement in accessing on-site and external activities
- Encourage supportive group-living environments that empower service users to participate in, and feel part of, the community
- Facilitate positive recreational time for service users
- Oversee the safety and security of the building, service users, and visitors at the project
- Support residents to become tenancy-ready, in preparation for a move onto suitable accommodation
- Ensure that referrals to the service are encouraged through effective joint working, and are managed efficiently to ensure maximum occupancy levels are achieved and maintained

**What we’re looking for in our Relational Support Practitioner**:

- Demonstrable experience in a similar post supporting vulnerable individuals in either a female-only or harm-reduction setting
- NVQ Level 3 in Housing/Health and Social Care
- Ability to accurately record information within case notes and support plans
- Experience of assessing the needs of vulnerable adults specifically with those who are at risk of homelessness
- Experience of working collaboratively with other agencies both voluntary and statutory
- Experience of resettlement programmes and or move on planning
- An understanding of the impact of factors such as single homelessness, harm reduction, domestic violence, mental health and complex needs on individuals
- A good understanding of current Health & Safety legislation
- Excellent communication skills; a calm and confident manner