Commercial Account Handler

2 weeks ago

Newbury, United Kingdom A-Plan Insurance Full time

We are actively looking for a Commercial Account Handler to join A-Plan in Newbury. A-Plan Commercial have grown rapidly over the last 14 years’, and now have over 200 people within the team based in the UK. As a Commercial Account Handler, you will be responsible for supporting the Commercial Team, building rapport with clients and working closely with the working closely with the Commercial Manager to achieve objectives.

**About you**:

- You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process
- You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards
- You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements.
- You are able to produce high quality and compliant market documentation
- You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications.
- You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis
- You will maintain appropriate client files, and oversees the prompt and accurate production of Liaises with clients and ensures client queries are resolved

**Rewards**:
We believe that great work and dedication should be rewarded, that’s why we offer:

- 22 days holiday, increasing to 27 days through service (plus bank holidays)
- Access to a Healthcare Cashplan, which gives you access to 17 different benefits, all paid for by A-Plan
- Excellent training and development schemes with accelerated career progression
- Company funded CII professional qualification
- Enhanced maternity & paternity policies
- Cycle to work loan scheme available to all employees
- Discount on gym membership across the UK - national and local gyms included
- Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc.
- Access to hundreds of highstreet retailer discounts through our reward and recognition platform
- Employee Assistance Programme (EAP) to support employees outside of work
- The above details just a handful of the benefits available to A-Plan employees, for a more comprehensive list, please view our rewards booklet.

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