Senior Welfare Leader

**Your profile**:
**What's on Offer**:
**Location**: Manchester
**Salary**: Between £505 per week
**Contract Type**: Fixed Term Summer Contract (Available During June 2025 - August 2025)
**Hours**: 42 hours per week

**Team Member Benefits**:
**Accommodation**: Free (residential roles only)
**Meals**: 3 meals per day, catering to dietary and religious requirements
**Career Development**: Comprehensive paid training & career development
**Culture**: Friendly & supportive multicultural working environment
**Wellbeing**: Dedicated Mental Health Champions
**Rewards**: Team Members Recognition Awards

**Annual Leave**:Annual leave accrual 12.07% to be paid at end of fixed term contract

**Bonus for Eligible Returners**: £20 per week

**Overview**:
The Senior Welfare Leader (SWL) is responsible for leading the Welfare team and ensuring pastoral care for every student is of high standard. The SWL is a main support of the Welfare Manager (WM) to ensure that all BSC YL safeguarding provisions are followed. The Senior Welfare Leader plays a key role in ensuring students experience a safe and enjoyable stay at our Young Learners centres. The SWL helps guide and advise the welfare team on the ground and reports directly to the WM for any additional support.

The main duties and responsibilities are listed below

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**Duties**:
**House Duties & Pastoral Care**
- Be responsible for student welfare.
- Lead, guide and advise the welfare team on the ground.
- Help the WM train the Welfare team.
- Cover any of the welfare teams’ absences or days off when required.
- Ensure high standards of student behaviour.
- Ensure each student’s dietary/religious needs are met.
- Perform all residential duties in a professional manner.
- Monitor students’ regular medication requirements.
- Attend the hospital or Doctors with a student, if/when required.
- Be responsible for unwell students and maintain medical records.
- Maintain high level of tidiness and liaise with Housekeeping as necessary.
- Support the Welfare Manager to manage the laundry system.
- Report any disciplinary issues to the Centre Manager and Welfare Manager.
- Gave daily meetings with assigned group of individuals.
- Act as a welfare point of contact for individual students.
- Communicate any welfare concerns to the Welfare Manager.
- Help students settle into life in the centre and the UK, ensuring that they have the correct. Information regarding personal safety, centre rules and UK Law.
- Support the Welfare Manager during student induction, orientation and creating Welcome Packs (ensuring that each student has a fully completed ID card and a wristband).
- Support the Welfare Manager to record accidents, issues or incidents and note action taken relating to student welfare.
- Support Welfare manager with laundry requirements.
- Cover the Welfare manager duties on their day off.
- Carry out meal time, free time and night time supervision duties as required.
- Check for student absences from classes by doing classroom checks and following up on absences.
- To monitor and supervise the centre sickbay when it is occupied.
- Assist the Welfare Manager to ensure that residences are cleaned and maintained to a high standard at all times. Encourage all students to participate in all activities.
- Be a role model for International students
- Complete Administration for Medicine Training so that you can administer medicine as well as First Aid

**Centre**
- Work with Centre Manager, Welfare Manager and Centre Administrator to ensure smooth running of programs.
- Build rapport with the residence and work closely with them to resolve any rooming problems.
- Assist CM and WM on arrival and departure days.
- Assist CM and WM with rooming allocations.
- Assist CM and WM with leading and recording fire drills.
- Ensure all information on emergencies/fire drills/Health & Safety is displayed correctly and clearly.
- Respond to all requests/correspondence from Management in a timely fashion.
- Inform CM of any issues/incidents immediately.
- Be aware of all BSC YL regulations and procedures.
- Actively encourage participation whilst hosting Student journey questionnaires.

**Social Programme**Participate in activities enthusiastically as per timetable.- Encourage all students to participate fully in the activity programme.- Promote and update the activity programme using posters, noticeboards, sign-up sheets and in communicating with the students.- Manage time appropriately by arriving early to set up activity and gather resources.- Attend and participate in activity team meetings.- Accompany and fully supervise students on excursions.- Be familiar with excursion destination and itinerary.- Ensure safety of students at all times.- Attend and participate in pre-excursion briefings.- Communicate the weather forecast to the group before leaving so they are prepared.- Ensure students are wearing their lanyards containing their school ID, emergency contact information and wristb