Lead Administrator

3 days ago

Swindon, United Kingdom Serco Plc Full time

**Lead Administrator**
**Defence Academy, Shrivenham, SN6 8LA**
**Full Time, Permanent**

Sitting within a beautiful and secure site, the Defence Academy hosts 2 lakes and is surrounded by acres of scenic woodland. The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world.

The Defence Academy has an opening for a Lead Administrator to join our team. As a Lead Administrator, you will ensure smooth running of the office and monitor own workloads and those of any reporting staff. Take responsibility for the co-ordination and control of all incoming work as directed by the customer and Team Leader and the provision of induction training for the customer as required. This role involves the mentoring, training and development of up to two departmental administrators/apprentices.

The Joint Service Administration Unit (JSAU) provides HR-related administrative support to Service Personnel (SP) within the Defence Academy and acts as point of reference for general (related) enquiries. Joint Personnel Administration (JPA) HR software is used to achieve the JSAU day to day tasks. Full training will be given.

**TThe work may include**:

- process upon SP arrival to/departure from Shrivenham Station: ensuring files are updated, formatted (layout of folder) and any required information is collated/stored in accordance with current guidelines; ensure the associated register is maintained accurately.
- You will also provide Movement support/advice to SP and/or families on future assignments, encompassing: Clearance process, Travel, Housing, Removals, Visa/Passport and related allowances and entitlements.
- You will be responsible for assisting in monthly payroll accuracy checks, Responding to pay related queries from SP and advise and Assist with I-expense queries. Other duties include ensuring all Registers associated with HR tasks are maintained accurately and in a timely fashion.

No doubt that this is a fast-paced role and comes with its challenges however, you will be joining a supportive team and a friendly working environment.

**What you need to do the job**

You will have to gain BPSS clearance prior to appointment and SC clearance within the first 3 months.

**Why Serco?**
- _
Meaningful and vital work: _The nature of our business means you will do interesting work that matters - delivering essential services that touch people’s lives
- _
- _
Great people:_ We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
**What we offer**:

- 25 days annual leave plus bank holidays and the chance to purchase more;
- Serco discounts which include cinema, entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships;
- We are constantly challenging ourselves and each other to deliver brilliantly, and you will too, working in a company passionate about diversity and inclusion;

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