Operations Support Assistant

1 day ago

Perth, United Kingdom VisionPK Full time

**The Role**

**Reception and Customer Service**:

- Serve as the first point of contact for visitors and clients, ensuring a professional and welcoming environment.
- Address inquiries and provide accurate information about VisionPK services.
- Develop knowledge of other services for signposting and referring as required.
- Develop knowledge and understanding of aids and equipment available for people with a sensory impairment in order to be able to effectively demonstrate/issue/sell simple aids and equipment to sensory impaired people.
- Update client database and create / maintain records as required.
- Coordinate the ordering, tracking and distribution of stock, supplies, sensory aids and equipment and process orders and sales of these as required
- Maintain accurate inventory records and ensure timely replenishment.

**Operations Support**:

- Assist the Operations Support Manager with administrative tasks and project coordination.
- Support scheduling, meeting arrangements, and documentation management.
- Collaborate with internal teams to ensure operational efficiency.
- Support with preparation and distribution of quarterly newsletter.
- Support the implementation and monitoring of health and safety policies and procedures.
- Assist in reporting and resolving health and safety incidents.

**Supplier and Customer Relations**:

- Establish and maintain strong relationships with suppliers, ensuring high-quality service.
- Coordinate with customers to manage orders, deliveries, and resolve issues promptly.
- Handle invoicing, payment follow-ups, and ensure accurate record-keeping.

**About You**
- Previous experience in operations, administration, or a similar support role.
- Competent at IT, use of Microsoft programmes and databases for recording activity.
- Experience of GDPR / Confidentiality compliance
- Strong organisational skills and the ability to manage multiple projects simultaneously.
- A proactive, collaborative, and compassionate individual who is passionate about making a positive difference.
- Strong work ethic and reliability.

**Why Join Us**
- Be part of an exciting time as we grow and develop our newly opened Sensory Hub in Perth.
- Make a real difference in the lives of people with sensory loss.
- Join a supportive and fun team that values hard work and collaboration.
- A supportive and collaborative working environment.

**How to Apply**:
**This is an exciting opportunity to be part of a dynamic charity making a real difference in people’s lives. Join us at VisionPK and help create a more inclusive community**

**Job Types**: Full-time, Permanent

Pay: £22,635.00-£23,498.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Application deadline: 10/01/2025

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