Employment Coach

2 weeks ago

Chelmsley Wood, United Kingdom Business 2 Business (UK) Limited Full time

**About**

You can find out more about B2B on our website and on LinkedIn.

**Job Opportunity**

We are looking for highly motivated employment coaches who have a passion for supporting unemployed individuals to find work. The adviser will take responsibility for their own caseload of customers and want to go the extra mile to help them.

The role will include:

- Supporting participants overcome barriers to employment by engaging with them, setting up and reviewing SMART action plans for participants, and finding them sustainable employment
- Identify transferable skills and capabilities in participants to find suitable jobs
- Signposting to local stakeholders to provide support where required such as debt concerns, mental health conditions or career coaching
- Support individuals with job interviews and assessments
- Supporting the participant with job search using the appropriate job boards and ensure profiles are kept up-to-date
- Identifying skill gaps and signposting to courses which will help the individual
- Find relevant jobs for participants in addition to working with the Employer Engagement Team to identify suitable job opportunities
- Update the case management and learner system for activities and outcomes achieved by the customer

**Key Skills and Mindset**
- A passion to exceed all monthly performance targets and KPIs
- Motivation to deliver strong outcomes for individuals and transform lives
- Experience of working in a fast-paced environment and manage multiple priorities
- Experience of working in target driven environment
- Excellent communication skills to build rapport with individuals quickly and with the ability to listen, understand and coach
- Ability to motivate individuals and challenge them
- Strong minded with the ability to working with challenging people
- Great knowledge of the labour market
- Good at problem solving
- Strong IT skills with experience of using MS packages and CRM systems
- Excellent organisational skills
- A strong commitment to personal and professional development
- Be able to comply with data protection, IT security and other policies
- Be a team player and supportive of colleagues
- Have values of trust, honesty, integrity and inclusivity which match the company’s

**Benefits**
- Salary £24000 - £27000 per annum depending on experience.
- 32 days annual leave (including public/ bank holidays)
- 1 day paid birthday holiday
- Pension contributions
- Certified training for talent development
- Staff discounts with retailers on completion of probation period
- Health Plan on completion of probation period
- Employee wellbeing
- Eye care vouchers
- Refer a friend.

Pay: £24,000.00-£27,000.00 per year

**Benefits**:

- Company events
- Referral programme

Schedule:

- Monday to Friday

**Experience**:

- Office: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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