Tool Hire Customer Assistant

We are looking for a new member to join our team at **Jewson Winchester (SO23 7SQ)** as a **Tool Hire Assistant**

As a **Tool Hire Assistant,** your role will be essential to keeping our branch and tool hire department running smoothly. This role has a strong focus on customer service, driving/delivering and general tool maintenance in the workshop.

We’re a busy and well established branch with a friendly team who pride themselves on offering a great service and excellent product knowledge. We have a sales office, warehouse, shop & counter, timber supply and customer delivery vehicles.

**_Is this role right for me?_**

Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within Jewson. Some specifics we're looking for from you:

- Experience in a customer service role with a friendly and approachable manner
- Experience in using/maintaining tools, although full training will be given to get you up to speed
- A full and clean driving licence is essential for this role

**Hours of work**: 7:30am-17:00pm Monday-Friday and 8:00am-12:00pm every 2nd Saturday

**_What will I be doing?_**

If you love working with people, you’re a good listener and you think you could help our customers feel welcome, then this could be a great opportunity for you to join our team Your day to day duties will be to...
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions
- Carry out basic maintenance and cleaning of our tool hire equipment in the workshop
- Use our in-house systems to process customer orders
- Organise tool hire delivery and collection for equipment whilst keeping customers updated throughout their journey
- Attach trailers and tow equipment to sites vehicles (training will be provided)
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
- Work with colleagues to suggest opportunities for improvement
- **What will we offer you?**_

**Jewson **is one of more than 30 exciting **Saint-Gobain** brands in the UK and our colleagues are critical to our customers’ success, we are also proud to have been named a ‘Top Employer’ for 7 consecutive years. We are pleased to offer you:

- A competitive salary
- A discretionary bonus scheme
- Opportunities for career progression and development
- 31 days’ holiday (including bank holidays), plus the option to buy or sell additional days
- A defined contribution pension scheme
- Great discounts across high street chains, online stores and holiday agents
- Saint-Gobain Life Assurance Scheme
- Access to a leading health and wellbeing portal

**_Are Jewson an inclusive employer?_**

We’re working hard to be, and we’re keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Store discount
- Wellness programme

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Application question(s):
Reference ID: GBR09321