Helpdesk Administration Apprentice
4 days ago
A fantastic opportunity with Target-FM has arisen for anyone looking to pursue a career in administration Target-FM are a leading provider of client focused Facilities Management Services, they are passionate about the quality of service they deliver toall clients.
In this role you will be the first point of contact for clients and supply chain network. This role is an excellent opportunity for a team player to take their first step in a career while gaining valuable experience in digital administration. You will gaina Digital Applications Support SCQF Level 6 diploma.
In this role, you will quickly pick up the skills and knowledge needed to be successful in the role and will become a valued member of the the team while completing an SCQF Level 6 Digital Applications Apprenticeship. The small, friendly team is the perfectenvironment to grow your skills and learn all about digital administration in an office. Target-FM has supported numerous past apprentices and are committed to supporting the growth and development of their apprentices.
**Key Responsibilities**:
- Principle point of contact for all client requests for reactive maintenance, PPM/Compliance and minor works.
- Updating and closing of reactive, PPM and minor works on our CAFM system along with updating clients in real time when required.
- Deployment of jobs to our engineers and tracking to completion.
- Take a proactive approach to client interactions and ensure any concerns are dealt with or relayed to management promptly.
- Build relationships with our supply chain ensuring we are working collaboratively to provide a seamless experience for our clients.
- Collation of weekly/monthly client overview reports.
- Typing up minor works quotations and uplift requests for clients pending management sign off.
- Raising invoices from contractors and for clients on a daily basis.
**Required Skills**:
- Excellent customer service
- Excellent communication skills
- Confident and comfortable speaking on phones
- Ability to work in a team environment
- Helpful & well mannered
- Good work ethic & a desire to learn
- Professional manner
- Experience in excel or systems beneficial
**Additional Information**:
- Salary - £12,500 per annum, Salary reviews will take place.
- Monday to Friday 9am-5.30pm with 1 hour lunch each day
- Target-FM are a fast-growing company committed to nurturing and supporting growth within all employees.
- Benefits include 25 days holidays plus bank holidays, your birthday off and great opportunities for progression within the company.
**Future Career Progression**:
- Great progression opportunities.
-
Helpdesk Administrator
1 week ago
Livingston, United Kingdom Enertech FM Limited Full timeAn opportunity has arisen to join our ever expanding, well established and reputable facilities maintenance company in our Livingston branch in our team as Helpdesk Administrator. Experience in Helpdesk Facility’s role is preferred. The role of Helpdesk Administrator involves scheduling engineers’ diaries, liaising with our engineers, contracts...
-
Helpdesk Administrator
1 week ago
Livingston, United Kingdom Enertech FM Limited Full timeAn opportunity has arisen to join our ever expanding, well established and reputable facilities maintenance company in our Head Office, Hebburn branch in our team as Helpdesk Administrator. Experience in Helpdesk Facility’s role is preferred. The role of Helpdesk Administrator involves scheduling engineers’ diaries, liaising with our engineers,...
-
Helpdesk Operator
2 weeks ago
Livingston, United Kingdom Mears Group Full timeAnnual salary: up to £26,250.00 Helpdesk Operator Livingston Permanent Full Time Salary up to £26,250.00 per annum. We are looking for a helpdesk operator to provide administration and helpdesk support across the regions. This role is central to our communications with clients, our team, our sub-contractors, and suppliers. About the Role: Role...
-
Helpdesk Operator
2 weeks ago
Livingston, United Kingdom Mears Group Full timeAnnual salary: up to £23,000.00 **Helpdesk Operator**: - Location - Livingston £23,000 + excellent Benefits This is a great opportunity to be part of an Award winning busy working as part of a large Facilities Management Contract. Located in Livingston. As a Helpdesk Operato r will be working to provide administration and helpdesk support across the...
-
Apprentice Administrator
4 days ago
Livingston, United Kingdom THE CLANCY GROUP Full timeApprentice Administrator £23,000 Livingston We Do What We Say and We CareThat's why we need people like you to help us deliver on our promises. People who enjoy getting things done and who appreciate their role in helping others to be successful.We have an exciting opportunity to join our team and kickstart your career with a fully funded SCQF Level 6...
-
Helpdesk Operator
2 weeks ago
Livingston, United Kingdom Mears Group Full timeAnnual salary: up to £25,000.00 Helpdesk Operator Livingston Permanent Full Time £25,000 per annum. “A desire to make a positive difference wherever we operate has always been at the heart of our business. It was 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company”. About...
-
Apprentice Administrator
2 weeks ago
Livingston, United Kingdom The Clancy Group Full timeApprentice Administrator £23,000 Livingston We Do What We Say and We Care That’s why we need people like you to help us deliver on our promises. People who enjoy getting things done and who appreciate their role in helping others to be successful. We have an exciting opportunity to join our team and kickstart your career with a fully funded SCQF Level 6...
-
Apprentice Administrator
2 weeks ago
Livingston, West Lothian, United Kingdom Scottish Apprenticeships Full time £20,000 - £24,000 per yearJob OverviewJob purposeWe have an exciting opportunity to join our team and kickstart your career with a fully funded SCQF Level 6 Business Administrator Apprenticeship, you can develop your skills and grow professionally, setting a solid foundation for your future career.Here are just some of the activities you will be involved with…Assisting with...
-
Customer Service Helpdesk Advisor
1 week ago
Livingston, United Kingdom Simply Solutions Full timeThe role is perfect for someone who has proven experience in a similar role in customer service and has an interest in facilities and is naturally IT savvy and is looking for a new challenge. Based in West Lothian, salary up to £22,500 - £25,000 per annum depending on experience. The core hours are Monday - Friday, 9am-5.30pm. **Role Overview** You will...
-
Apprentice Administrator — Funded Apprenticeship
2 weeks ago
Livingston, United Kingdom The Clancy Group Full timeA leading construction company in Livingston is seeking an Apprentice Administrator. This role offers the opportunity to kickstart your career with a fully funded apprenticeship, essential for developing skills and professional growth. Key responsibilities include assisting with administrative tasks, handling correspondence, and supporting team projects....