Supervisor- Data Ops

6 days ago

Scotland, United Kingdom Morgan Hunt Full time

Morgan Hunt are working with a leading government organisation to require a Supervisor to manage an operations team.

**The role:

- **
- Establish, develop and lead effective team(s) centred on delivering high quality services to customers and/or external service users
- Ensure effective prioritisation and use of people & resources including effective budgetary controls as appropriate including effective decisions.
- Engage with external parties/relevant third parties through industry forums as well as internal colleagues in support of activity in which may include the regulatory compliance, enforcement and licensing teams.
- Driving excellent customer service at a senior level, developing, leading and maintaining collaborative work processes that put the customer first.
- Develop operational performance measures, service standards and business plans in collaboration with other senior leaders, service users and agreed with funding partners (where appropriate).
- Implement and maintain effective monitoring and review of the team(s)' performance against these measures

**Experience Required:

- **
- Experience of working in a customer-focused environment.
- Proven ability to deliver operational processes.
- Excellent written and verbal communication skills.
- Strong numerical and data analysis skills alongside IT literacy (including Microsoft Office)

**Details:

- **
- 15 an hour
- Glasgow based
- Until End of March
- 1 day per week in the office

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

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