Guest Services Assistant
4 days ago
**GUEST SERVICE ASSISTANTS FOR LUXURY HOTEL & RESORT**
- **Part-time working hours available Friday, Saturday & Sundays **to cover our busy weekend periods
- **Experience is not essential; **we are looking for team members with the right attitude and who are people people You’ve got to like being around others, smiling and chatting because you like people, not because someone told him to smile and chat
We are actively seeking to recruit **Guest Services Assistants **who will provide and enhance an exceptional guest experience, focusing on the smallest of gestures, leading onto going the extra mile. Our GSA’s act as Guest Service & Concierge Assistants supporting our Guest Relations, Reception, Housekeeping and Events Teams, this role will suit people with a can-do, high energy and flexible approach to their work.
**The role**:
- Offering guest assistance across the hotel resort
- Supporting guests with their luggage needs
- Guest transport assistance across the resort
- Parking Zone arrangements
- Guest service delivery to bedrooms
- Providing local and hotel information to ensure that guests have an excellent and memorable stay
- To promote and assist with the booking of hotel facilities
**About you**:
- Happy to engage and interact with hotel guests on a regular basis
- Friendly, courteous, and helpful with excellent communication skills
- Motivated to go the extra mile for guests and colleagues
- Ability to work under pressure and adapt according to business needs
- Experience is not essential; we are looking for team members with the right attitude and who are people people You’ve got to like being around others, smiling and chatting because you like people, not because someone told him to smile and chat
**What we offer**:
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and feel well rewarded and supported:
- £10.15 per hour, paid monthly.
- Uniform provided
- Reward & Recognition schemes
- Discount schemes
- Complimentary car parking
- Colleague food while on duty
- 24-hour access to Employee Assistant Programme
**If you are interested send your CV and we look forward to hearing from you**
**Job Type**: Part-time
**Salary**: £10.15 per hour
**Benefits**:
- Company pension
- Discounted or free food
- On-site parking
Schedule:
- Weekend availability
Work authorisation:
- United Kingdom (required)
Work Location: One location
Reference ID: KR/Feb23
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