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Support Worker

2 weeks ago

Durham, United Kingdom Home Group Limited Full time

Support Worker - Level 2

Homestay Floating Support Service, County Durham

1x Permanent & 1x Fixed term (6 months), Full time (37.5 hpw)

Salary of £19,360 to £19,554 pa (pro rata), plus Brilliant Benefits

**Empowering customers to live rewarding and happy lives. That’s when it hits home.**

We have a fabulous job opportunity for you to join our awesome team as a Support Worker. We support our brilliant customers who have a diverse range of needs. They live in their own accommodation within the community which could be private rented, owner occupiers, Home Group or other social landlords or Housing Association tenants.

We help our customers to empower them to become more independent, give them more choice and control and ensure all relevant support networks are in place for the individual based on their needs.

As a Support Worker, you’ll help change our customer’s lives for the better. You’ll play your part by assisting in the delivery of tasks that are based on our customers personal support plans, and their needs and aspirations. You’ll work with our Support Coordinators and external agencies to assess and engage support for our customers.

We empower our customers to develop the independent living skills they need, to successfully move on. Together we’ll make a difference

**Be yourself at Home**

Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to work

**About you**

As a Support Worker, you’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds.

You’ll also have some experience in safeguarding, risk assessments, confidentiality, support plans, alongside working collaboratively.

To make sure that we keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe) You’ll be given the latest IT kit, which could include a Surface Pro tablet and smart phone, supported by our new online integrated IT system. This means that you don’t have to be in the office as you can complete support plans on the go.

To make sure our customers are well supported, it’s important that you’ve had a job in a supportive environment before. Don’t worry, we won’t drop you in the deep end, we’ll help to you understand how things work at Home Group

As this is a community-based job, you need to be able to drive, as well as having access to a vehicle insured for business purposes. Don’t worry, we’ll pay you expenses to cover this use
- When you join as a Support Worker, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one._

**Working hours**

You’ll work between the hours of 9am and 5pm, Monday to Friday. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you

**About our team**

You’ll work alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us we’re not just a team we’re a ‘work family’.

Our manager is Stephen, he has worked for Home Group for over 14 and a half years in various roles, giving him a wealth of knowledge and experience to support the team.

There are 10 of us in the team and we don’t just love to support our customers, we’re there for each other too Our Support Coordinators are Tony, Angela & Billie. Our Support Workers are Christine, Lisa, Aly, Amy, Brian & Curtis. They are an excellent team who always go the extra mile for customers and are very approachable and supportive to one another.

**More about this job**

If you’re not reading this advert on our job pages, press the **APPLY NOW** button to access lots of useful stuff You can download the support worker job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards

**Work Locations***: Durham (Mercury House) Mercury House Belmont Business Park Durham DH1 1TW