Parking Enforcement, Office Administrator

1 day ago

Cardiff, United Kingdom New Generation Parking Management Ltd Full time

As a Parking Enforcement, Office Administrator, you will be responsible for ensuring that drivers follow parking regulations on private streets and in private car parks.

There are no set qualifications needed for this role. However, experience of working in a customer service role is highly valued.

In your day-to-day duties you may perform the following:

- Ensuring contractual signage is being adhered too
- Checking data to ensure it is accurate and correct
- Check parking permits and issue Parking Charge Notices (PCNs)
- Work with our clients to ensure they are satisfied with the service being offered
- Work from our office performing administrative duties within our systems to process and check data being handled
- Respond to Parking Charge Notice Appeals
- Use CCTV to monitor car parks remotely
- Develop computer skills to design signage for new site setup
- Any other administrative duties required

You'll be using equipment like:

- A Computer using our software to administer your role
- ANPR Cameras, and CCTV
- Mobile and Tablet Applications

You will need:

- A Driving License
- Good computer skills for data entry and using our in-house software
- To be thorough, and pay attention to detail
- Excellent verbal communication skills
- To be able to carry out tasks on a computer and hand-held devices

This role will be office based, within our small administration team in Cardiff, working from 9am to 5pm with a 1 hour lunch break.

We consider workforce diversity as an important factor when hiring new staff, we are an inclusive employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability, or any other characteristic protected by law.

**Salary**: £10.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Cardiff, Cardiff: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (required)

Shift availability:

- Day shift (preferred)

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