Support Worker

**SUPPORT WORKER (RECOVERY)**

**Permanent Role, full-time**

**Banbury Lodge, Oxfordshire**

**Shift pattern: rota rolling for six weeks including weekends**

Do you have a passion to help people? Come and work for The UK's leading Alcohol & Drug Rehab provider. Our mission is to provide high quality, person-centred, safe and effective treatment. We believe that anyone experiencing challenges with addiction & mental health is able to recover and achieve their true potential.

Join our mission as a Support Worker, at our centre in Banbury
- **You will have endless job satisfaction, and make a difference to people's lives**:

- **You can be a support system for others, and your presence will have a huge impact**:

- **Your experiences as a Support Worker can shape who you are and the decisions you make in life**

**UKAT Values**:

- Integrity & Respect
- Being accountable for our own actions
- Passionate about our services
- Having a humility & hunger to learn
- We LOVE success
- Simplicity & excellence

**The benefits of being a Support Worker in the team**:

- Supportive PDP
- Training and development opportunities
- 28 Days Holiday rising to 33 Days after 5 continuous years of service
- Company pension scheme
- On-site parking
- Blue Light Card
- discounts at thousands of retailers

**Main duties of the Support Worker**:

- Provide advice, information and support to clients including referral to aftercare services that focus on maintaining an abstinent lifestyle.
- Work with clients to produce appropriate and achievable recovery plans to help them address their identified needs.
- Ensure clients observe the programme’s rules and support the manager in investigating and taking action where these may have been breached including substance testing.
- Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records.
- Assist in the day-to-day operation of services by working with clients, enabling them to cope with practical aspects of daily living (life skills, benefits, housing).
- Ensure residents attend external appointments in line with their care plan by supporting them to access transport or accompanying them if necessary.
- Oversee and or conduct effective intake, assessment and discharge interventions.
- Assist the therapeutic team to carry out accurate, complete and timely risk management planning and reviews in conjunction with external third parties where appropriate.
- Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice and the company’s QA strategy, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations.
- Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion.
- Assist in the transfer of individuals between agencies and services

**Essential criteria**:

- NVQ Level 2 qualification in Health and Social Care or equivalent.
- Ability to undertake lone-working safely and effectively.
- Ability to negotiate and influence effectively in terms of professional boundaries.
- Ability to develop and review risk management plans.
- Ability to express empathy and a non-judgemental attitude with a calm, caring approach.
- Capacity to handle intensive and pressurised situations.

**The Recruitment Process**:

- You will have an initial phone conversation with the hiring manager which will be an informal chat and opportunity to ask questions about the position
- If you are successful in your initial phone conversation, you will be required to undertake an interview on-site or via video conference. (please note that if you have a video interview, you will be required to visit the centre at a later date for a tour)

**Job Types**: Full-time, Permanent

Pay: £11.44 per hour

**Benefits**:

- Casual dress
- Employee mentoring programme
- Free parking
- Health & wellbeing programme
- On-site parking
- Store discount
- Transport links

Physical setting:

- Residential home

Ability to commute/relocate:

- Banbury, OX16 9FA: reliably commute or plan to relocate before starting work (required)

Work Location: In person