Sales Admin

3 days ago


Birmingham, United Kingdom R. H. Nuttall Limited Full time

**About RH Nuttall**

RH Nuttall is a specialist manufacturer and supplier of a wide range of non-metallic washers, gaskets, strips, sheeting, seals, insulation and other bespoke components. RH Nuttall have been supplying local, UK and global businesses with a range of quality stamped components since 1860.

We’re proud to be a family-run business, operating in the heart of Birmingham since 1860.

**Job Title: Sales Admin & Despatch**

**Organisation: R H Nuttall Limited**

**Department: Sales Office**

**Line Manager: TBC**

**Salary: £22,000-£24,000 (dependant on experience)**

**Location: Nechells, Birmingham**

**Working hours: 40h per week; Mon-Fri 8:30am-5pm**

**Type: Permanent**

**Responsibilities**:
The role will be predominantly sales admin based, with 1-2 days per week based on reception in the despatch role.

**Sales Admin responsibilities**:
Printing all customer purchase orders (sales orders) off internal computer systems, locating relevant paperwork (i.e., quotes, customer price cards) ready to process

Contract review i.e., comparing purchase orders to quotes (where applicable) and price cards, then either progressing or rectifying queries

Perform sales order processing (i.e., processing customer purchase orders by transferring all data on to internal job cards and internal computer systems)

Coordinate with other team members to optimise sales effort and ensure purchase orders are processed on time

Maintain working relationships with existing customers, ensuring exceptional service and identification of potential new sales opportunities

Identify opportunities for improvement, either from internal efficiencies, customer requirements etc.

Incoming call handling

**Despatch responsibilities**:
Production of delivery notes and all relevant paperwork using Sage for all goods despatched each day

Booking couriers for collection and delivery of packages and pallets to customers

Use process relevant to each different courier and ensure relevant paperwork is produced

Ensure correct weights and dimensions are communicated and evident on paperwork

Ensuring all documentation and information are provided for overseas deliveries

Using label machine to generate all labelling for orders to be despatched

Processing and filing of completed production cards

Chasing deliveries when late or lost following customer complaints

Providing carriage costs to the Sales team where applicable

**Skills**:

- Very well organised
- Good people and collaboration skills
- Good communication skills (written and verbal)
- A real eye for detail
- Self-confidence and an eagerness to learn

**Education, Experience**:

- Ideally, one years' experience in office environment and working in despatch, but not necessary
- Proficient in use of Microsoft BASIC software packages: Excel, Word, Outlook
- Ideally, GCSE in Maths and English - or equivalent qualifications, but not necessary

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Birmingham, B7 4EN: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales administration: 1 year (preferred)
- administration: 1 year (preferred)

Work Location: One location


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