Sales Admin
3 days ago
**About RH Nuttall**
RH Nuttall is a specialist manufacturer and supplier of a wide range of non-metallic washers, gaskets, strips, sheeting, seals, insulation and other bespoke components. RH Nuttall have been supplying local, UK and global businesses with a range of quality stamped components since 1860.
We’re proud to be a family-run business, operating in the heart of Birmingham since 1860.
**Job Title: Sales Admin & Despatch**
**Organisation: R H Nuttall Limited**
**Department: Sales Office**
**Line Manager: TBC**
**Salary: £22,000-£24,000 (dependant on experience)**
**Location: Nechells, Birmingham**
**Working hours: 40h per week; Mon-Fri 8:30am-5pm**
**Type: Permanent**
**Responsibilities**:
The role will be predominantly sales admin based, with 1-2 days per week based on reception in the despatch role.
**Sales Admin responsibilities**:
Printing all customer purchase orders (sales orders) off internal computer systems, locating relevant paperwork (i.e., quotes, customer price cards) ready to process
Contract review i.e., comparing purchase orders to quotes (where applicable) and price cards, then either progressing or rectifying queries
Perform sales order processing (i.e., processing customer purchase orders by transferring all data on to internal job cards and internal computer systems)
Coordinate with other team members to optimise sales effort and ensure purchase orders are processed on time
Maintain working relationships with existing customers, ensuring exceptional service and identification of potential new sales opportunities
Identify opportunities for improvement, either from internal efficiencies, customer requirements etc.
Incoming call handling
**Despatch responsibilities**:
Production of delivery notes and all relevant paperwork using Sage for all goods despatched each day
Booking couriers for collection and delivery of packages and pallets to customers
Use process relevant to each different courier and ensure relevant paperwork is produced
Ensure correct weights and dimensions are communicated and evident on paperwork
Ensuring all documentation and information are provided for overseas deliveries
Using label machine to generate all labelling for orders to be despatched
Processing and filing of completed production cards
Chasing deliveries when late or lost following customer complaints
Providing carriage costs to the Sales team where applicable
**Skills**:
- Very well organised
- Good people and collaboration skills
- Good communication skills (written and verbal)
- A real eye for detail
- Self-confidence and an eagerness to learn
**Education, Experience**:
- Ideally, one years' experience in office environment and working in despatch, but not necessary
- Proficient in use of Microsoft BASIC software packages: Excel, Word, Outlook
- Ideally, GCSE in Maths and English - or equivalent qualifications, but not necessary
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£24,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Birmingham, B7 4EN: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Sales administration: 1 year (preferred)
- administration: 1 year (preferred)
Work Location: One location
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