Meetings and Events Sales Agent

2 weeks ago

Plymouth, United Kingdom Valor Hospitality Full time

**Meetings and Events Sales Agent**:
Competitive Salary and Benefits

Crowne Plaza Plymouth, PL1 2HJ

**Why join us?**:
As well as being rewarded with fantastic benefits, training and development, you'll be joining one of UK’s Top 6 Best Places to Work in Hospitality 2022
- Stays across the UK at employee rate (a HUGE discount)
- Discounted Friends and Family rates (that’ll make you really popular)
- 50% off food and beverage in our hotels
- A range of development and apprenticeship programmes
- We’re committed to your development and progression with lots of promotion opportunities
- You’ll get all meals on duty (because hard work is hungry work)
- Uniform provided
- We’re big on all things reward and recognition and celebrate success throughout the year
- Commitment to your health and well-being
- Flexible working arrangements
- Discounted use of leisure facilities
- Refer a Friend incentives to influence your earning potential.

**You**:
**Previous experience in a similar fast-paced hospitality sales role is an essential pre-requisite for this role.**

You’ll never falter on striving for exceptional quality and standards. You’ll understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel.

You’ll be methodical and have high expectations of yourself and others. You’ll demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly.

**The Role**:
As ‘Meetings & Events Agent’ you’ll be on the front line, delivering on our mission

You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.

**What’s in a day’s work?**:

- Top quality customer service
- Working as part of a great team
- Take enquiries and bookings via telephone and online bookings
- Proactive in seeking and converting enquiries into sales
- Processing, amending and updating bookings as required
- Show rounds for new and prospective customers
- Develop lasting relationships with clients and generate repeat business
- Maximising revenue through upselling
- Administration and Technology savvy
- Available to work when the team and customer needs you most

We’re a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the UK we operate 34 properties in the UK comprising of 9 Crowne Plaza, 16 Holiday Inn, 3 DoubleTree by Hilton, 3 Hilton Garden Inn, 1 Hotel Indigo, and 2 AC by Marriott Hotels. The Company has ambitious development and growth plans.

**Hotel Description**:
Situated on Plymouth Hoe with stunning views over Plymouth Sound, Crowne Plaza Plymouth is just a few minutes’ walk from the city centre, nearby to the picturesque Barbican and easily reached from Plymouth railway station. The hotel offers 7 high-tech conference rooms including the magnificent ballroom that can hold up to 425 guests. The hotel also offers 211 stylish bedrooms, a Marco Pierre White Steakhouse bar and grill on the penthouse floors which has panoramic views over Plymouth Sound to Cornwall, a modern health and leisure club with extensive facilities including a gymnasium, an indoor heated swimming pool and outside terrace.

Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

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