Service Assistant

21 hours ago

Ellesmere Port, United Kingdom Group 1 Automotive Full time

**Service Assistant - Audi Cheshire Oaks**

**Salary £26,862.26**

**45 Hours Per Week**

**Join our Team as a Service Assistant: Be the Face of Excellence**

Working with world-class brands and delivering experiences you can be proud of; you will be the first point of contact for all customers that come through our doors. You will have excellent communication, great organisational skills, and the ability to create a warm and welcoming environment.

As part of a successful, global automotive group, you’ll broaden your experience and with the right support from us, you’ll be able to progress as high as you can aim.

**What we can offer you**
- **33 days’ annual leave**, including bank holidays, rising with length of service.
- **Retail discounts** that save you money every day
- **Gym discounts, cash healthcare plans**, and a **cycle-to-work scheme**:

- **Car discounts** for new and used purchases and servicing
- **Flexible pension scheme** to support your financial future
- **Family-friendly policies** that help you spend more time with the people that matter
- A **wellbeing programme** to support you and your family
- **Ongoing recognition** from your peers and leadership team
- A **community volunteering day**

**What you’ll do day to day**
- Meet & Greet Customers & Visitors and provide suitable refreshments
- Accurately record calls & visits
- Job Card Preparation
- Allocate Loan Cars, Collection and Delivery Slots
- Providing quotations for repairs and servicing

**Helpful skills and qualifications**

**Don’t worry about ticking off every single skill here** if you care about delivering great experiences as much as we do, we want to hear from you.
- Excellent communication skills, both written and verbal
- IT literacy
- Incredible customer service skills
- The ability to multitask and work under pressure
- A friendly and approachable manner

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

**Be part of something big**

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

**But you don’t need to love cars to work with us** - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

**Our Values**

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

**Respect - Integrity - Transparency - Teamwork - Professionalism**

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.

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