Care Coordinator

3 days ago

Guildford, United Kingdom Private Client Full time

**A bit about us**

We are a family run Home care provider, that pride ourselves on the high standard of care we supply. Here at Novus Care we strive to enhance the quality of life of vulnerable adults by enabling and supporting Service Users to lead as independent life as possible, in the comfort of their own homes.

Due to our continuing growth, we are looking for a caring and compassionate person, with previous Care/ Care coordinator experience, who is ready for their next challenge.

As a Care Coordinator, reporting to the Registered Manager, you will contribute to the delivery of high-quality care for service users in the social care sector by allocating the right staff to the individual service users in accordance with their specific care needs, monitoring the quality of service by working closely with the service users: management, field care supervisors and care workers.

**Duties will include but not limited to**:
Accepting, allocating and processing referrals for new work efficiently. Accepting and processing changes and amendments to existing care packages.

Assigning care workers to service users, whilst working within the standards and requirements of the company.

Allocating work to Care Workers fairly and appropriately.

Monitoring of sickness, absenteeism, or holidays, arranging appropriate cover.

Induction of new support coordinators

Completion and distribution of Care Worker rotas on a weekly basis.

Maintaining accurate records on the system, working with the office team ensuring that all data is relevant and up to date.

Preparing reports as and when required

Participating in the ‘on call’ on a rostered basis, ensure that all on-call records are completed correctly and all alerts are monitored.

Weekly time sheet auditing

Submission of KPI’s on a weekly basis

Supporting Care Workers throughout their induction period, arranging appropriate shadowing completed.

To step into the role of a Care Worker when the need arises

**What do we offer?**

Here at Novus care we value and appreciate our staff, in return for your hard work and commitment we offer:
28 Days paid holiday

Ongoing training, continued development and support

Mileage paid at 35p per mile

**_Ready for your next challenge with a forward thinking, innovative company that puts the care of Service Users and staff at the forefront of everything we do?_**

Schedule:

- Monday to Friday

**Experience**:

- providing care: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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