Director, Emea Head of Relationship Management

2 weeks ago


London, United Kingdom eFinancial Careers Full time

**Description**
**About this role**
**Business Overview**
Elevate your career by joining the world's largest asset manager. Thrive in an environment that fosters positive relationships and recognizes outstanding performance. We know you want to feel valued every single day and be recognized for your contribution.At BlackRock, we strive to empower our employees and effectively engage your involvement in our success.
BlackRock's Multi-Asset Strategies & Solutions (MASS) group provides investment strategies and solutions that employ sophisticated asset allocation, risk management, and extensive research to deliver specific outcomes tailored to client needs. The Multi-ManagerPlatform (MMP) is an integral newly launched Platform in MASS. The MMP was created in response to the rapid business growth the business has experienced and is designed to serve clients better, increase operational efficiency, and drive success in third-partyrelationships. The ability to incorporate third-party managers into the portfolios we build is a crucial differentiator for BlackRock. The MMP has three distinct pillars: Manager Research & Selection, Manager Implementation & Infrastructure and RelationshipManagement. Manager Research & Selection focuses on identifying and combining managers to generate alpha through in-depth investment and operational due diligence and focuses on creating scalable research and frameworks to expand our coverage of availableinvestment options. Manager Implementation & Infrastructure partners with other internal teams to build out new data models and infrastructure platform in Aladdin for third-party managers; they also are responsible for ensuring there is a consistent operatingmodel for implementing managers into whole portfolio solutions at scale. Finally, Relationship Management is responsible for the overall relationship between MASS and each third-party manager and serves as the Multi-Manager Product Strategist for client engagements.
**Team & Role Overview**
BlackRock is seeking an entrepreneurial leader to be the EMEA Head of Relationship Management, to be based either in London or in Amsterdam.
As the regional head of a new function, we're looking for an enthusiastic connector, who will be focused on building and maintaining third-party manager relationships. Together with the Global Head of Relationship Management, you will build a team responsiblefor BlackRock's enterprise level negotiations with third party managers and be the primary point of contact for escalation of issues.
In this role, you will lead strategic partnerships with BlackRock's largest managers by AUM and conduct manager reviews measuring their overall performance inclusive of delivery of their service level agreements. In partnership with researchers, you will communicaterelationship updates to internal senior executives.
You and your team will serve as the Multi-Manager Product Strategists for client engagements. In working with clients you will represent the Multi-Manager Platform and communicate our investment research process, strategy coverage model and research and selectionperformance during pitches and quarterly reviews throughout the mandate.
A successful leader will be a connector within the firm and, in a 1BLK effort, you'll collaborate within the MASS ecosystem, specifically with Core Portfolio Management and Client CIO teams and across the firm, including with our distribution teams (institutionaland wealth), Strategic Partners Program, members of the Global Executive Committee and BlackRock investment product strategy leaders.
Key Responsibilities:

- Build a team together with the Global Head to support the MMP Relationship Management pillar.
- Partner across MMP pillars to ensure a consistent and cohesive manager communication and engagement model.
- Maintain strategic partnerships with BlackRock's largest third-party managers
- Negotiate relationship pricing and enterprise level investment management agreements.
- Serve as the accountable executive for conducing manager relationship reviews and the point of escalation related to operating and service level events.
- Initiate and join introductory manager meetings ahead of full due diligence and for inclusion in our databases.
- Create a regional MMP client engagement service plan in conjunction with Client CIO and distribution teams.
- Support business development opportunities by representing the Multi-Manager Platform, our process, strategy coverage model and track record.
- Serve as the liaison between client requirements and the broader MMP pillars.
- Foster a consistent inclusive culture throughout BlackRock and act as a role model of the BlackRock principles.

Desired Qualifications:

- An established track record in relationship management and preferably in building and maintaining a large, complex strategic or similar business.
- Solid understanding of markets and familiarity across a wide range of investment styles and traditional and alternative investment products.
- Proven leadership capability with a focus on inspiring and motivating a team
- Ability to lead strategic projects and execute on long-term business plans.
- Outcome oriented with intellectual curiosity that drives solution-based proposals
- Strong communicator with an ability to synthesize complex topics to a broad set of internal and external stakeholders.
- Ability to work collaboratively with other senior leaders and to build and maintain strong relationships and networks.

**Our benefits**
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and bethere for the people you care about.
**About BlackRock**
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses.Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunitiesto help them th



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