Squad Lead

**Closing date**

**04/12/2024**

We are looking for someone enthusiastic with strong communication skills and a desire to drive things forward. The successful applicant will be able to think creatively around a brief and willing to challenge as necessary. You should have experience leading a scrum team in regular, incremental deployments and be confident supporting a Product Owner and Development Team. You will be aware of processes/methodologies to increase velocity and be confident in analysing metrics and suggesting improvements to benefit the team.

We work in an Agile framework and are looking for someone who can work independently, has good teamworking skills, and can deliver to agreed timelines in a fast-paced and changing environment.

We are a component team within the Claims tribe who deal with a variety of technologies, including Microsoft PowerApps, which are utilised in supporting delivery of the EDM project along with dealing with inbound documents for the business. There will be a mixture of technologies, responsibilities and engineers within your squad, so an opportunity to work with a diverse workload.

**Accountabilities**
- Accountable for maximising Squad’s ability to deliver Sprint goals and contribute to Tribe OKRs
- Accountable for Squad level ceremonies integrity, consistency and effectiveness driving Squad value
- Accountable to both the Squad as a whole and each individual Squad member performing as a servant leader
- Accountable for supporting the Squad to live the following values: productivity, quality, transparency, and openness over internal politics in everything it does
- Supporting effective culture, collaboration and creating the optimum environment for the team to succeed

**Responsibilities**
- Responsible for ensuring Squad level ceremonies like Daily Scrums, Sprint Planning, Retrospectives, Sprint Review etc. are effective, positive & productive
- Responsible for the effective and consistent operational performance for the scrum process as the Scrum Master
- Responsible for Identifying, tracking, removing and escalating both blockers and impediments at Squad level to maintain both pace and flow of value
- Responsible for ensuring compliance to Squad level activities
- Responsible for owning and managing risks, issues and dependencies at Squad level
- Responsible for managing and resolving intra-Squad dependencies by working with other Squad Leads within the Tribe
- Responsible for both timely and effective tracking and reporting on Squad’s progress against Sprint goals to Tribe Leadership
- Responsible for managing Squad capacity, utilisation and velocity. Actively engages with other Squad Leads in the Tribe and Tribe leadership to discuss resourcing and utilisation strategies
- Responsible for providing Chapter Lead with relevant input for each Squad member supporting each Squad member’s development and performance needs

**Key interactions**
- Coaches Squad team members in Lean-Agile practices and mindsets
- Support Product Owner(s) with Squad backlog management
- Collaborates and consults with other Squad Leads in the Tribe to manage resourcing and dependencies
- Supports Tribe leadership in optimising value flow for the Tribe
- Works with the Chapter Lead to assist in the development of capability

**Knowledge and Experience Required**
- Experience operating within heavily regulated environments including external regulated consumer products and service offerings
- Knowledge and experience in the use of tools such as: Jira, Confluence etc
- Knowledge and experience of Agile development techniques like: User Stories, Continuous Integration, ATDD - Acceptance Test Driven Development, TDD - Test-driven development, Continuous Testing, Pairing and Automated Testing
- Knowledge and experience of using Kanban Boards including the production of effective and timely squad performance monitoring reporting
- Knowledge and experience with operating with an embedded SDLC process underpinned by Lean Agile practices

**Professional Training Requirements**
- SAFe® 5 Agilist certification
- Agile Management Foundation
- Scrum Master certification (CSM Certified Scrum Master, PSM - Professional Scrum Master)

**Location**

For Hybrid workers (within a 50-mile radius of our Cardiff HQ) there is an expectation to work from the office twice a month. For remote workers (outside of a 50-mile radius of our Cardiff HQ) there is an expectation to attend the office a handful of times a year when required (i.e big meetings, workshops etc).

**Interview Process**

There will be a two-stage interview via MS Teams.

**Salary, Benefits and Work-Life Balance**

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to d