Property Manager

2 weeks ago

High Wycombe, United Kingdom JNP Full time

Job Title Property Manager

Group Company JNP/Hydegate Estates

Business Area Residential Lettings

Role Purpose To provide effective property management solutions

**Main Accountabilities**
- Liaising with tenants, landlords and contractors to resolve maintenance issues for the managed portfolio
- Dealing with end of tenancy deposit returns for the managed portfolio
- Negotiating dilapidation compensation for the landlords of our managed portfolio
- Arranging and carrying our property inspections on a regular basis and reporting back to the landlord in a timely manner
- Attending managed properties where required to asses maintenance issues
- Sending out check out reports to tenants and landlords within a timely manner when a tenancy has ended
- Checking invoices received against works orders and enter onto CFP
- Obtaining competitive quotes for our clients
- Managing and maintaining a database of public liability insurance for the panel of contractors
- Upholding communication to all relevant parties
- Assisting in the general running of the front and back office in line with the business needs.
- End of tenancy utility letters
- Arrears chasing for the portfolio and updating all parties.
- Negotiating and preparing the renewal of a tenancy at the end of a fixed term in line with the clients instructions
- Arranging pre tenancy conditions
- End of tenancy shut down
- End of tenancy preparing of notices

**Knowledge and Expertise**(including specialist and/or technical skills)

**Essential**:

- Basic IT skills
- Professional telephone manner
- Basic understanding of property maintenance

Ability to communicate in a professional but assertive manor to contractors, tenants and landlords

**Desirable**:
ARLA qualification

**Problem Solving**

The whole job role is about problem solving - so a high proficiency to solve problem is required.

**Experience, qualifications and other requirements specific to the role**

**Essential**:

- The ability to keep calm when under pressure and dealing with people who are anxious and sometimes aggressive.

Diplomacy

**Desirable**:

- Block management experience

Self-motivated

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