Receptionist

20 hours ago


Solihull, United Kingdom LCH Full time

Receptionist

**Location**: Solihull B94
**Salary**: £12.50 per hour, plus profit share and company pension
**Hours**: 8-hour shifts, including weekends and evenings

A charming, privately owned small hotel set in the tranquil countryside, renowned for our warm hospitality and thriving conference business. We’re seeking a friendly and professional Receptionist to be the welcoming face of our hotel, ensuring every guest and conference attendee enjoys an exceptional experience.

Key Responsibilities:

- Greet and check in guests with a warm and professional demeanor.
- Coordinate with the conference team to support smooth event operations.
- Handle payments, process bookings, and maintain accurate records.
- Address guest queries and resolve issues promptly to ensure satisfaction.
- Work closely with housekeeping, events, and other teams to maintain seamless operations.
- Perform administrative tasks to support daily hotel functions.

What We’re Looking For:

- A friendly and approachable personality with excellent communication skills.
- Strong organizational skills and attention to detail.
- Ability to work both independently and as part of a team in a fast-paced environment.
- Comfortable handling multiple tasks, from guest services to supporting conference logistics.
- Previous receptionist or customer-facing experience in hospitality is a plus but not essential.
- Flexibility to work 8-hour shifts, including weekends and evenings.

What You Get:

- Competitive pay of £12.50 per hour.
- Profit share scheme based on hotel performance.
- Company pension scheme.
- The opportunity to work in a beautiful rural setting with a supportive team.
- A chance to grow within a dynamic, guest-focused business.

Pay: £12.50 per hour

Expected hours: No less than 40 per week

Work Location: In person


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