Diagnostic Technician

6 days ago

Abingdon, United Kingdom The Solution Auto Full time

**Diagnostic Technician - Abingdon**

Our client, a fantastic employer and one of the best in the UK, is looking to recruit an experience Vehicle Diagnostic Technician

As a Diagnostic Technician working at a superb franchised dealership, you will be responsible for ensuring that all service, repair and maintenance work is completed to exemplary standards on a diverse range of models across their market leading brands.

The Role:
Our client is seeking a qualified Diagnostic Technician to join an excellent team and assist in providing a high quality and efficient vehicle service offering for customers.

Working as part of a team and reporting to the Workshop Controller, this role offers you the opportunity to be put your technical expertise to use and solve complex technical issues, whilst gaining new skills and exposure to new vehicle models and methodsof working.

**Responsibilities**:

- Complete scheduled vehicle servicing in line with brand guidelines
- Undertake diagnostic activities to identify causes and solutions for customer vehicle issues
- Conduct electronic visual health checks (eHVC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
- Liaise directly with customers and service advisors, providing outstanding customer service
- Ensure vehicle servicing activities are completed in a safe and high-quality manner, in line with both internal and brand requirements
- Participate in ongoing training and development to ensure product and service knowledge is up to date
- Contribute to local and companywide process improvements and innovations
- Mentor and provide guidance to apprentice technicians, where applicable

Required Skills and Experience:
You will be a Level 3 qualified vehicle technician with a full UK driving licence, ideally with manufacturer experience.

In addition to your prior experience, you will be able to demonstrate the following skills:

- Previous brand experience would be very advantageous but not essential
- Excellent problem-solving skills and strong attention to detail
- A strong customer service focus with the ability to communicate technical information to a non-technical audience
- Outstanding organisation and time management skills with the ability to work to deadlines

The Company:

- Our client is a multi-award winning company with strong values that put their people and customers at the heart of everything they do.
- Recently being recognised by the 'Great Place to Work' Institute as one of the UK's Best Large Workplaces, they have approximately 4,000 colleagues and a turnover of over £2billion and still growing

Benefits available to their colleagues in addition to generous salary packages include:

- Comprehensive Tool insurance at no cost to you
- Colleague discounts on new and used vehicles, parts and servicing
- Rewards and recognition awards
- £2000 Colleague Referral Bonus
- Discount shopping portal
- Life assurance at no cost to you

Working hours/days:
Monday to Friday - 8am to 5pm

Saturday - 8:30am to 1pm (Alternate)

**Salary**:
£35k basic

£40k++++ OTE This is uncapped and very achievable with guys earning MUCH more)

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