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Quality Support Officer

2 weeks ago

Chippenham, United Kingdom NHS Bath and North East Somerset, Swindon and Wiltshire ICB Full time

Key Working Relationships The post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders including but not limited to: ICB Nursing, Quality and Medicines team, contracts, informatics, finance, safeguarding, provider Quality Leads and Quality Teams, NHSE, Local Authorities and other health related bodies and agencies. Participate in relevant internal and external working groups/projects, services, and initiatives to provide, information and analytical advice to strategic leads. Work with members of the Team to develop and implement quality data collection systems that will provide accurate and timely data. Communicate information and issues, including briefings and reports, to job manager, strategic lead/ strategic manager as appropriate 5.
Functional Responsibilities 5.1 Project Management Undertake information/project analysis as agreed with job lead. Contribute to effective information management within the team. Participate in relevant internal and external working groups/projects to provide information/analyst advice and support and to maintain data collection systems for its effective use by the team. Analyse and report on data and monitor the processing of data and information.
Provides information to project lead on project and statistical information matters. Management Provide training, advice and support on own area of responsibility. Support training and induction of new and existing colleagues Participate in the recruitment process of support colleagues Information Management. Carry out timely and accurate information analysis and reporting on agreed areas of portfolio and present findings in an agreed manner.
Develop and maintain databases required by job. Maintain administrative and information resources. Research and Development: Undertake auditing of projects, services, initiatives. Carry out web based and publications research.
Actively supports and contributes to the development of key performance indicators for the successful assessment of performance. Operational Responsibilities Planning and Organisation: Support implementation of project, service, initiative through timely and relevant information analysis and administrative support, in accordance with the agreed priorities of the Team. Deliver against agreed objectives, achieving quality outcomes. Organise meetings or events and assist in the diary management requirements of individuals in connection with portfolio of work.
**6.2 Policy and Service Development**: Propose changes to own project, service, initiative work, informing policy and making recommendations for more effective delivery. Contribute to the review and development of existing project information management systems and contribute to the development of an integrated approach to project management. The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.