Commercial Administrator

**About BCS**:
As an Employee-Owned business, the BCS work ethic is caring, focused, fun and it really is our people who make us. It means all staff are empowered and encouraged to share, learn every day, and to grow. We are continuously striving to Shape the future of the business by creating unprecedented value and opportunity for our team
- Changing the way we work with ongoing support, development, and inspiration.

The BCS family is growing. And we’re always looking for talented people, who are high-spirited, with great attention to detail, excellent communication skills and a passion for creating and delivering an incredible customer experience If this sounds like you then the new role of Commercial Administrator could be for you

**Role Overview**:
As a Commercial Administrator, you will be responsible for providing crucial administrative support to ensure the smooth and efficient operation of our sales and marketing functions. Your role will encompass a wide range of tasks, from meeting preparation to marketing coordination and data analysis.

**Role Responsibilities**:

- _Phone Answering: _Professionally handle incoming calls and direct inquiries to the appropriate team members.
- _Team Meeting Preparation: _Assist in the preparation of meeting materials, including slides and presentations.
- _Meeting Follow-ups - Notes: _Capture meeting discussions, action items, and follow-up tasks, ensuring clear and accurate notes.
- _Assisting the Commercial Director: _Provide administrative support to the Commercial Director, helping with various tasks and ensuring efficient departmental operations.
- _Liaising with Marketing Contractors: _Collaborate with external marketing contractors, including graphics designers, web developers, and digital marketing, to support marketing initiatives and functions.
- _Sales and Marketing Meetings: _Attend sales and marketing meetings, providing administrative support and helping with agenda creation and documentation.
- _Meeting with the Commercial Director: _Participate in meetings with the Commercial Director to capture next steps and assist in strategic planning.
- _Webinar Event Management: _Arrange and organize webinar events, from planning to execution.
- _KPI Tracking and Analysis: _Monitor key performance indicators (KPIs) and conduct data analysis, presenting findings to the Commercial Director.
- _Proposal Preparation: _Prepare proposals to support the Sales team when necessary, ensuring accuracy and professionalism.
- _New Business Activities: _Engage in new business discovery calls, follow-up communications, and proposal preparation.
- _Contract Renewal Assistance: _Assist the Account Management team in the contract renewal process.
- _Departmental Goal Support: _Collaborate with the Commercial Director to achieve departmental goals and objectives.
- _CRM:_ Maintain and update CRM system with accurate client information and activity.
- _Lead Generation: _Support the development of targeted lead generation campaigns. Maintain lead databases and ensure data accuracy.

*This is a guide and other duties may be required.

**Required Skills**:
**Essential**
- Strong organisational and multitasking skills.
- Excellent written and verbal communication skills.
- Detail-oriented with a high level of accuracy.
- Ability to work independently and as part of a team.
- Creative thinking and problem-solving abilities.
- Bachelor’s degree in marketing, Business Administration, or a related field.
- Proven experience in an administrative role, preferably in sales and marketing.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

**Salary**: £24,000.00 per year

**Benefits**:

- Company events
- On-site gym
- On-site parking
- Profit sharing
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Haine Industrial Estate, CT12 5EU (required)

Work Location: In person