Hire and Planning Coordinator

6 days ago


Worcester, United Kingdom Air Spectrum Environmental Ltd Full time

We are a leading manufacturer and supplier of odour neutralisers and odour control systems, dust suppression and dust control systems in the West Midlands.

We are growing and are now looking to add to our team and are looking for a Hire and Service Coordinator to proactively manage the service, installation and Hire demands of the business.

They will be able to work to work in a fast paced environment, confident in working with customers to fulfil requirements, personable, flexible and able to adapt to represent the Company in a professional, ethical and competent manner. The role holder will achieve this by building critical relationships with existing clients and prospective customers that will ensure a smooth customer experience.

This is a permanent position based at our offices in Worcester.

Key Responsibilities
- Answer and manage phone and web enquiries
- Preparation of quotations for new and existing clients
- Building and maintaining relationships with both existing and potential clients
- Maintaining up to date records on CRM system
- Coordinating service and breakdown work
- Liaising with the sales team and clients for installation work
- Manage upsell of consumable parts and products
- Booking deliveries
- Coordinating hire fleet movement
- General Administration

Required
- Excellent communication skills, both written and verbal
- Ability to manage customer expectations
- Ability to be reactive in a fast paced environment
- Work as part of a team to meet project requirements
- Provide a high level of customer service

**Job Types**: Permanent, Full Time

**Salary**: £26k - £28k

Schedule:

- Monday to Thursday 8:00am - 4:30pm
- 8:00 - 4:00pm on Friday

**Benefits**:

- Company events
- Free parking
- Health & wellbeing programme
- Reward Incentive Programme
- Sick pay

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

**Job Types**: Full-time, Permanent

Pay: £26,000.00-£28,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Health & wellbeing programme
- Private medical insurance

Work Location: In person



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