Administrator - Truro

2 days ago

Truro, United Kingdom Everpool Full time

IAS is looking for an Administrator to join their Truro assessment centre
**The role**:
You will act as the front face of IAS and will manage the customer experience for all visitors and staff attending the AC. You will be a key part of the customer journey and will need to ensure you maintain the highest levels of customer service.
**A typical day will involve**:

- Complete courtesy calls to confirm upcoming appointments, make any necessary changes and liaise with not only the claimant but potentially the claimant’s carer, guardians and or housing associations.
- Manage the appointment arrivals board ensuring systems keep up to date and in good order. You will also manage any special requests e.g., where a translator may be required, undertake the required identity checks with each customer.
- Ensuring the assessment centre is fully prepared for the start of each day, in terms of equipment/supplies and general appearance - ordering supplies/equipment/stationary as required to ensure sufficient stocks are always maintained.
- General administrative tasks e.g., answering the telephone, copying documents etc
- Provide support and compassion to customers across a variety of activities and general queries such as questions about the PIP assessment and assisting with enquiries on expense claims from customers who have incurred costs to attend the assessment centre.

**Job Details**:

- 37.5 hours
- £21,000
- Shifts between 8am-6pm
- Office based
- Optional Overtime

**What we need from you**:

- At least 1 year’s customer service experience
- Excellent I.T skills
- particularly Microsoft Office - as you will be working on various systems and must have good understanding
- Team player
- Compassionate
- Caring manner
- Great interpersonal skills and ability to build a rapport with people
- Time management and attention to detail
- Computer literate

**Plus benefits**
**So what next?

  • Office Administrator/receptionist

    2 weeks ago

    Truro, United Kingdom Truro Recycling Ltd Full time

    We're looking for someone to join us in the office... Due to our current office administrator finishing for maternity leave we are looking for temporary cover or we have a full time position available for someone who is well experienced with the accounting software XERO. Temporary position will be undertaking all basic admin duties and operating the...

  • On-Site Logistics Agent – Truro

    4 days ago

    Truro, United Kingdom Manpower Group (UK) Full time

    A leading gas company is seeking a Logistics Agent in Truro for a full-time, on-site position at £12.60 per hour. The role involves customer service, logistics coordination, and administrative support to ensure smooth operations. Ideal candidates will have strong communication skills, good IT literacy, and the ability to work in a fast-paced team...

  • Cass+ Volunteer at Truro Magistrates' Court

    2 weeks ago

    Truro, United Kingdom CASS+ Full time

    **Job Title: Volunteer at Truro Magistrates' Court** **Job Summary** Determined to make a difference? We’re looking for compassionate and empathetic volunteers who share our vision to transform the lives of people experiencing the Justice System. Our volunteers come from all walks of life. Every volunteer gets something different, especially when it...

  • Assistant Head

    1 week ago

    Truro, United Kingdom Cornwall Council Full time

    DescriptionWe are seeking a confident enthusiastic and dedicated Assistant Head (Pastoral) and DSL here at Truro School Prep.The Assistant Head (Pastoral) will work across the Prep and Pre-Prep responsible for the pastoral care and wellbeing of pupils. They will have overall responsibility for the pastoral care of pupils working alongside the Deputy Head to...

  • Purchase Ledger Clerk

    1 week ago

    Truro, United Kingdom Truro Tractors Limited Full time

    Our Company is looking for a purchase ledger clerk to join our accounts team.. Processing purchase invoices and credit notes Supplier accounts reconciliations Creation of payment runs Filing of documents Answering of telephone General office administration **Salary**: £21,000.00-£23,000.00 per year **Benefits**: - On-site parking Schedule: -...

  • Assistant Head

    1 week ago

    Truro, United Kingdom Cornwall Council Full time

    Description We are seeking a confident, enthusiastic and dedicated Assistant Head (Pastoral) and DSL here at Truro School Prep. The Assistant Head (Pastoral) will work across the Prep and Pre-Prep responsible for the pastoral care and wellbeing of pupils. They will have overall responsibility for the pastoral care of pupils working alongside the Deputy Head...

  • Administrator

    6 days ago

    Truro, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

    An exciting opportunity has arisen for an enthusiastic, flexible and well-motivated Administrator to join our Neurodevelopmental and Autism Spectrum Disorder Administrative Team at Truro Health Park, Infirmary Hill, Truro.

  • Clinical Homecare Nurse

    2 weeks ago

    Truro, United Kingdom Pharmaxo Full time

    **Clinical Homecare Nurse (Truro / Plymouth)** **About us** Pharmaxo Pharmacy Services Ltd is a specialist pharmacy and clinical homecare provider in an expanding market offering greater choice and convenience to patients whilst delivering value and efficiencies to the NHS and private sector. **About the role** Due to continued success and growth of...

  • Podiatry Administrator

    1 hour ago

    Truro, United Kingdom NHS Full time

    Job Summary This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply: Cornwall Foundation Trust, Royal Cornwall Hospitals NHS Trust, Cornwall and Isles of Scilly Integrated Care Board. If you...

  • Apprenticeship Advisor

    4 days ago

    Truro, United Kingdom Truro and Penwith College Full time

    Fixed Term until March 2026 to cover maternity_ - Full Time Join an Award-Winning Apprenticeship Provider We’re proud to be recognised as the National Apprenticeship Provider of the Year 2025, delivering exceptional outcomes through innovative, industry-aligned training. We are seeking to appoint a motivated individual who will work as part of the Future...