Animal Care Assistant/veterinary Receptionist

2 days ago


Herne Bay, United Kingdom Vets Now Full time

**Animal Care Assistant/Veterinary Receptionist - Herne Bay**

**£11.91ph plus benefits**

**Be part of the UK’s leading provider of Emergency Pet Care**

Vets Now are the UK’s leading provider of emergency pet care, providing a trusted service to more than 1400 veterinary practices - from 58 dedicated out-of-hours clinics and three 24/7 pet emergency hospitals.

**Work hands-on in our busy Emergency and critical care clinics**

An **animal care assistant** is invaluable on a busy shift in an emergency clinic. As an ACA, you will be trained in assisting the clinical teams to provide a comfortable and stress free, in-patient environment. Under the guidance of our Veterinary Nurses and Veterinary Surgeons, you can expect to be handling patients for basic procedures, assisting with running diagnostic tests and ensuring all pets in our care are as comfortable as they can be. You could be asked to help set up and clear down a theatre for surgical procedures, as well as making sure all in-patients have their basic husbandry needs attended to.

As a **receptionist** you will often be the first point of contact when a client calls or arrives at a Vets Now Clinic. Our reception teams greet clients, take calls and handle financial transactions. You will also be responsible for handling administration duties accurately. You will provide our vets and nurses with vital updates about patients on the way to the clinic, or clients that may need assistance. Our receptionists are a friendly face and listening ear when our clients need it most.

**Working pattern**
- Week 1: Thursday: 18:00-00:00 and Friday: 18:00-00:00
- Week 3: Thursday: 18:00-00:00 and Friday: 18:00-00:00

Plus a fair share of bank holidays.

**Your rewards and benefits package**

Recognising hard work is really important to us. Our employees are our greatest asset which is why we offer a first-class benefits and rewards package that includes:

- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Health Cash Plan provided by Simply Health
- UK Standard Pension contributions - 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Death in service of two times annual salary
- Membership of employee wellbeing programme
- Company sick, maternity, paternity and adoption pay schemes
- Vets Now For You - reward gateway giving discounts and cashback with 100s of retailers



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