Customer Service Co-ordinator
1 week ago
Customer Service Co-ordinator - Poole - Temp - £11.80 per hour
Our client based in Poole is currently looking for a Customer Service Co-Ordinator to join their team on a temporary basis. You will be working within the customer service team dealing with customers via telephone, processing orders and delivering the highestlevel of service to an industrial customer base.
The working hours will be 8am - 4.30pm Monday - Thursday and 8am - 1pm Friday.
Main Responsibilities:
- Provide quotes to customers
- Ensure credit checks are undertaken on all new customers
- Keep track of compliance records
- Develop rapport and business relations with customers
- Handling customer complaints
- Scan and archive documents
- Work to ISO/BSI and internal working methods
Key Skills
- Experience within customer service based roles
- Positive can do attitude and work calmly under pressure
- Excellent communication skills
- Commitment to work to deadlines
- Thorough knowledge of JDE or equivalent CRM with ability to process orders
- Attention to detail
Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency
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