Trading Standards Officer

Seven Resourcing is working with Coventry City Council to recruit a Trading Standards Officer for their Streetscene and Regulatory Services in the City Centre based at Friargate Lane.

Initial 3 month contract.
£18 per hour.

**Job Purpose**:
1. Deliver a high quality Business Compliance and Advice service in a way that contributes to the achievement of the City Council’s vision and objectives for a growing and sustainable city.
2. Enforce all relevant legislation administered by the section, and to educate and encourage the public and business proprietors in order to improve relevant standards.

**Duties**:
1. Undertake the investigation of complaints and inspections of premises, including joint inspections with other agencies to ensure compliance with legislation as required ensuring all relevant legislation is being complied with.
2. Prepare reports and briefing notes as necessary for relevant committee and member meetings such as Licensing and Regulatory Committee, Cabinet Member Meetings and Scrutiny Board and provide technical support to the Chair of Committee, Cabinet Member and Senior Officers.
3. Provide first line contact, offer appropriate assistance, advice and support for members of the public and businesses, including outside agencies, Elected Members, Senior Officers and other Council Departments, making telephone enquiries or calling in person; and provide professional and legally correct advice and information.
4. Prepare statements of evidence and correspondence to be submitted to Legal Services, and attend Court as required to give evidence and report back on the outcome.
5. Interview alleged offenders and witnesses under PACE as required.
6. Take appropriate action under the relevant statutory provisions to ensure that service objectives are met.
7. Contribute actively to the achievement of a good customer focused approach to service delivery within the section, participating in the development and maintenance of quality systems to ensure continuous monitoring and improvement to service quality and customer satisfaction from the service provider.
8. Be proficient in the use of IT systems to ensure appropriate records and files are maintained.
9. Be able to work on own initiative and as part of a team, demonstrating flexibility in the approach to work as required by the service.
10. Keep up to date with legislation changes, update the division on technical knowledge and trends, and give talks and lectures on aspects of the service as required.
11. Any other duties and responsibilities within the range of the salary grade.

**Applicant Requirements**:

- **Qualifications**: Knowledge: - Knowledge and understanding of legislation in relation to Trading Standards and Consumer Protection and any associated regulations and policy relevant to the service area including enforcement.
- Knowledge of customer care and the principles of equal opportunities in providing a business compliance function.
- Knowledge and understanding of investigative techniques and the law of evidence including legal / court procedures.
- Knowledge and understanding of the Police and Criminal Evidence Act as it relates to the collection of effective evidence.
- **Experience**: Experience: - Demonstrate practical experience of working in a trading standards or consumer protection environment
- Experience of carrying out investigative work and giving evidence in Court of similar environment
- Experience of interviewing alleged offenders in accordance with the codes of practice of the Police and Criminal Evidence Act.
- Experience of using computer databases, and Microsoft packages such as powerpoint, excel, word and outlook
- **Compliance**: Up to date Passport
- **Travel**: Clean UK driving license with the ability to commute to and from work independently.
- **Hours**: 37.5 hours p/w.

**Working with Seven Social Care**:
We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awards and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

INDALISTAIR

**Job Types**: Full-time, Temporary contract

**Salary**: £18.00 per hour

Work Location: One location

Reference ID: 61152