Receptionist

2 weeks ago

Manchester, United Kingdom Hudgell Solicitors Full time

**Receptionist, Manchester**

**Salary dependent on experience**

A fantastic opportunity has arisen to join Hudgells whose recent successes have included being ranked as a Times Top 200 Law Firm and being awarded ‘Top Tier Firm’ status in the latest Legal 500 guide, which said the firm’s Yorkshire-based teams have ‘much skill and experience, particularly in the senior roles’ and ‘show unparalleled client care’.

We are looking for a Receptionist to join our dynamic and collaborative team in a very friendly working culture in our Manchester office. The role would suit someone with previous administrative or reception experience and who has the ability to demonstrate working in a busy environment. The successful applicant will have strong organisational and time management skills with a high attention to detail and accuracy.

**Main duties and responsibilities**
- Processing and distribution of all incoming telephone calls, including the logging of calls and the conveying of messages.
- Greeting all clients and other visitors to the office in a helpful, friendly and professional manner whilst projecting the image and ethos of the company.
- Batching incoming post onto Proclaim (our case management system).
- Opening and distributing incoming mail and tracing post / invoice references.
- Preparing outgoing post, collection and delivery of Royal Mail/DX post.
- Monitoring and dealing with retained post.
- Sorting of outgoing cheques and letters for posting.
- Logging and recording of special deliveries.
- Assisting with booking meeting rooms/visitors to the premises.
- Booking and maintaining the interview and training rooms.
- Ensuring the reception area and all meeting rooms are kept clean and tidy at all times.
- Undertaking other clerical and administrative duties as may reasonably be required from time to time.
- Ordering and maintaining stationery supplies.
- Liaising and assisting the Hull office when help is required with business events for the Manchester office.
- Liaising with the site management company and using their online portal.
- Upholding our Company Mission and Values.

**Key competencies**
- Friendly, welcoming and open disposition.
- Solid IT and client service skills
- Excellent communication skills.
- Ability to multi-task.
- High degree of attention to detail and trustworthiness.
- Ability to deliver excellent client care.
- Excellent telephone manner.
- Able to work independently and as part of a team.

**Benefits**:

- Company events
- Company pension
- Life insurance
- Wellness programme

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Manchester City Centre: reliably commute or plan to relocate before starting work (preferred)

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