Supervisor - Neom Organics Bicester Village 24hrs

**Job description - Supervisor, Bicester Village 24hrs**

Our beautifully scented hubs of wellbeing are the ultimate place to get the NEOM experience. We are all fully trained Neomologists, ready to help our amazing customers, find their underlying wellbeing need, give top tips & tricks on the how to’s of all our products, whilst providing the BEST customer experience and service.

**THE ROLE**

We are looking for a Supervisor who has a passion and flair for customer service to join our Guildford Store You must be able to offer an exceptional customer experience that is welcoming, genuine and in line with our brand values.

You must be able to work well in a team and thrive on pressure. Being able to react to change in a positive but calm way and maintain your professionalism always is key. You must be available to work weekdays and weekends. Late nights may be required.

Ideally you will have a passion for retail and experience of managing a team. You must have a natural interest in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.

**WHAT YOU WILL DO**
- Have co-responsibility for the day to day running of a standalone store
- Drive forward sales and company objectives
- Assist the Store Manager with payroll, rotas, stocktakes, and reports
- Take full ownership of store and team in Store Managers absence
- Be proficient in Microsoft Office, Excel, Sharepoint and Google Drive
- Always provide the highest standard of NEOM Customer Experience in store to inspire wellbeing
- Work on initiative and be super proactive
- Lead by example and support your team with daily tasks
- Proactively identifying how you can contribute to the wellbeing of our planet, our colleagues, our community, and our customers
- Always maintain company standards
- Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld
- Organise and support in store and field events to promote NEOM as a brand whilst working with partnering businesses
- Training of current and new team members
- Taking responsibility for any Health & Safety issues that arise and ensure the correct action is appropriately taken
- Any other reasonable duties as requested by your Store Manager

**WHAT WE'RE LOOKING FOR**
- At least 1 year minimum experience in a Retail Supervisor role
- Retail experience ideally within health/beauty environment
- IT literate with confidence in MS Office, Excel, Sharepoint and Google Drive
- Self-motivated with the ability to effectively multitask
- Work on initiative and be super proactive
- Confidence to lead and motivate a team with daily tasks
- Have the desire and capability to coach and develop your team to reach their full potential
- Be commercially driven, seeking constant brand opportunities to increase store footfall
- Meticulous attention to detail, able to maintain impeccable standards in store

**WHAT WE WOULD LOVE**
- A passion for wellbeing
- A love of customer service and to be able to translate this to inspire your colleagues
- The desire and capability to coach and develop your team to reach their full potential
- Team player with a can-do attitude
- Deep affinity of NEOM and its values with a keen interest in wellbeing
- Positive energy that will inspire others

COME JOIN US

Please send your CV and covering note, telling us all about you and why you would want to work for NEOM
Subject: Supervisor - Bicester 24hrs

If you have not heard back from us within 14 days, we are sorry, but you have not been successful at this time.

**Job Types**: Full-time, Permanent

**Salary**: £12.45 per hour

**Benefits**:

- Additional leave
- Company events
- Company pension
- Employee discount
- Private medical insurance
- Sick pay
- Wellness programme

Supplemental pay types:

- Commission pay

Work Location: In person