Facilities Co-ordinator

Summary If you enjoy being part of a team which cares for and maintains glorious mansions and halls, keeping them an attractive tourist location, this role would be perfect for you. What it's like to work here This unique property comprising of Grade 1listed Sudbury Hall, along with various ancillary buildings and gardens, has been undergoing a transformation project and has just re-opened after being closed for a period of time. The property houses The Museum of Childhood which is a delight for all ageswith something for everyone.

As Facilities Coordinator you'll report into the Facilities and Support Services Manager and will manage 2 Facilities Assistants.

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What you'll be doing As the Facilities Co-ordinator, you’ll be responsible for supporting the delivery of an efficient, effective and flexible facilities service, to enable the successful operation of the property. You’ll support the team to meet its objectivesby ensuring high standards are delivered and maintained at all times. You’ll be assisting with the provision of planned, preventative and reactive maintenance and repairs, cleaning and caretaking duties, presentation of public areas and visitor facilitiesincluding car parks and grounds, preparation of meeting rooms and the co-ordination of back of house services such as deliveries and collections. You'll also oversee the Contract Cleaning company we use for cleaning Visitor and staff areas.**
**Please also read the full role profile attached to this advert.**

Who we're looking for Our team believe that people deserve more than just ‘good service’ but an amazing experience that they’ll never forget, and we’re looking for like-minded people to join us.

We'd love to hear from you if you have;
- Experience in a facilities role in a customer service environment
- Flexible, customer focussed approach with understanding of good customer service standards
- Good organisational skills and attention to detail
- Good interpersonal and communication skills
- Ability to use tools, equipment as required for the role
- Willingness to work alongside volunteers and is able to support volunteers to perform at their best
- Ability to multi-task and work in collaboration with other departments
- Ability to work well in a team
- Good IT skills (Microsoft Office)
The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Benefits for working at the National Trust include:

- Flexible working whenever possible
- Free parking at most locations
- Free entry to our properties for you, a guest and your children (under 18)
- Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.