Play Support

Band 2 Part Time Play Support required for 6 months secondment cover
The working hours are 17.5 per week between Monday and Friday depending on clinic times.
This is a temporary role to cover a secondment, for 6 months to July 2025.
For an informal discussion regarding this position, please contact Sue Warren, Phlebotomy Services Manager on 0208 836 6326.
Job Summary
To enable children and young people to feel at ease and feel safe within the phlebotomy clinic and have appropriate access to play whilst in the phlebotomy department.
Main duties and responsibilities
Provision of normal play materials and activities appropriate to the age, development, medical condition and special needs of each child/adolescent.
Advise and support parents/carers in their play activities with their children.
Select and care of play materials appropriate to the department and cultural needs of the local population.
Create a comfortable, stimulating and anti-discriminatory environment for all children and adolescents.
Support Phlebotomist within the Phlebotomy Clinic.
Be aware at all times of the provision of a healthy and safe environment, in accordance with Trust policy and current legislation.
To take responsibility for own personal development.
Ensure patient confidentiality is maintained.
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
Widening access (anchor institution) and employability
Improving the experience of staff with disability
Improving the EDI literacy and confidence of trust staff through training and development
Making equalities mainstream
Job Summary
To enable children and young people to feel at ease and feel safe within the phlebotomy clinic and have appropriate access to play whilst in the phlebotomy department.
The post holders’ primary base will be at Queen Elizabeth Hospital, Woolwich; however, there will be a requirement to attend any of the Trust’s Paediatric Phlebotomy Clinics in the performance of duties within this job description
**Key Result Areas & Performance**:
Main duties and responsibilities
Provision of normal play materials and activities appropriate to the age, development, medical condition and special needs of each child/adolescent.
Advise and support parents/carers in their play activities with their children.
Select and care of play materials appropriate to the department and cultural needs of the local population.
Create a comfortable, stimulating and anti-discriminatory environment for all children and adolescents.
Support Phlebotomist within the Phlebotomy Clinic.
Be aware at all times of the provision of a healthy and safe environment, in accordance with Trust policy and current legislation.
To take responsibility for own personal development.
Ensure patient confidentiality is maintained.
Personal/Professional
To be respectful of individual values, cultures, religion and beliefs.
To have yearly appraisals.
To participate in internal and external learning opportunities.
To always behave in a manner that is professional, positive and polite.
To help create a warm, welcoming and safe child friendly environment
Attend trust mandatory and statutory training.
To be able to deal efficiently with stressful situations
To be aware of the Data Protection Act.
The contents of this job description will be regularly reviewed and may be amended in consultation with the postholder, according to the needs of the service.
Workforce
To maintain good work relations with all members of staff to promote effective teamwork and treating everyone associated with the Trust with courtesy and respect.
Financial
To adhere to the principle of eliminating waste in terms of wasteful or unproductive practices and or wasteful and or unproductive use of consumable materials. In this way the post holder will contribute to ensuring best use of limited public resources and cost efficiency / reduction.
Communications and Relationships
- To work as part of a team within the phlebotomy outpatient setting and take a supportive, courteous and professional approach at all times in undertaking duties of the receptionist post.
- To greet members of the public and other healthcare workers at the reception area.

**Key Relationships include**:

- Departmental Managers
- Visitors to the reception area
- Service users though personal contact or telephone enquiry
- Colleague reception and phlebotomy staff

Other hospital workers who may access the departme