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2 weeks ago
With over 20 locations across the UK, Ireland, and mainland Europe, Blok ‘N’ Mesh is a leading manufacturer, supplier, and installer of temporary fencing, site hoarding, and barriers. Each year, we produce more than 1.6 million units, driving innovation and sustainability within the industry. We serve a wide variety of sectors, including construction and security.
Blok 'N' Mesh UK Ltd, the UK’s foremost supplier of temporary fencing solutions, is recruiting for a **Customer Service Advisor**.
**About the Role**
As a Customer Service Advisor, your responsibilities will include:
- Managing incoming calls and processing customer orders
- Providing exceptional service to our existing clients
- Utilising your strong communication skills and computer literacy
- Addressing customer inquiries and resolving issues in a professional and timely manner
- Keeping accurate records of customer interactions and transactions
- Updating customer information and processing orders through our internal systems
**Requirements**:
- While previous experience in a similar role is advantageous, we offer comprehensive training to ensure your success in this role.
- Proficient in using CRM software's.
- Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
- Strong analytical skills to assess situations and provide appropriate solutions.
- Ability to work well under pressure while maintaining a positive attitude.
- A proactive approach to problem-solving, with a focus on customer satisfaction.
**Job Types**: Full-time, Permanent
Pay: £12.50 per hour
**Benefits**:
- Company pension
- On-site parking
Work Location: In person
