Senior IT Support Technician

1 week ago


Sheffield, United Kingdom ITECCO Full time

**Role**: Senior IT Support Technician
**Location**: Sheffield, England
**Salary**: £28,000 - £30,000 DOE
** INTERVIEWING IMMEDIATELY **
A rapidly growing and family run MSP is looking for an experienced **SeniorIT Support Technician** to join their team. As the IT Support Technician, you will work closely alongside other IT professionals, acting as a point of escalation for 1st line Technicians, as well as resolving 2nd line tickets, and visitingclient sites to support projects. This MSP works with clients from a variety of sectors meaning that no two days are the same.
My client boasts a much-envied training and development programme with at least 2 hours a week dedicated to upskilling.
This MSP has an outstanding company culture, looking after staff from day one. They have regular company socials which are organised by a social committee and have recently made monthly payments to staff in order to help with the current cost of living crisis.Moreover, you will have incredible flexible working, only going into the office when required.
Excellent customer service and a driving license are a must for this position
**Benefits include**:

- 22 days holiday plus bank holidays, rising quickly with service
- Generous Company pension
- Mobile phone allowance
- Dedicated training scheme
- Regular company socials
- Hybrid working**Skills from You**:

- Windows Server 2016/19
- Office365/Exchange
- Hyper V
- Networking
- End-user support
- Ticketing Systems
**This role is commutable from**:
Sheffield | Doncaster | Rotherham | Barnsley | Wakefield | Chesterfield |
- Established in Didsbury, ITECCO has grown to become one of the UK's most successful and fastest growing IT recruitment companies in the UK._



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