Housekeeper (Band 3)

We are currently recruiting into the Housekeepers role at West Mendip Hospital and Shepton Mallet Hospital

West Mendip Hospital is a 30 bed hospital with a range of inpatient and out patient clinics.

The out patient department includes Physiotherapy clinic, X-ray, scanner room and other local clinics.

This role will be 37.5 hours weekly over 5 days, shifts are between 08:00 am - 16:00pm but may vary to suit the needs of the service.

It may be necessary to work weekends if requested to meet the needs of the service.

Please note you may be asked to cover another site on occasion.

To work under the Hotel services Team Leader and deputise for day-to-day operational issues in their absence. To promote good teamwork and flexibility within the department.

The hourly rate is £10.42 - £11.17

For an informal conversation or to arrange a site visit contact

The main duties of the role will involve working closely with hotel services, nursing and estates teams and where applicable some Heads of Departments.

The post holder will;
- Work under direction of the Hotel Services Team Leader
- To undertake all mandatory training as required within the role, to support the Hotel Services Team to complete training such as Safe use of Equipment, Infection Control, Moving and Handling & Food Hygiene
- To support the Hotel Services Team Leader with the Trust recruitment and induction process within the department
- Be responsible for monitoring quality, standards and compliance while working in line with Trust Polices, Procedures and National Cleaning Standards 2021 Guidance
- Ensure a safe, effective and compliant cleaning services is delivered, with the support of the Hotel Services Team Leader
- Exercise effective leadership in managing the performance of the Hotel Services Team

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone’s throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone

Develop and maintain strong working relationships with key stakeholders: Patients, Visitors, Hotel Services Team Leader, Hotel Services Team, Facilities Team, Estates Team, Hospital Matron, Ward Team, Infection Control Team, Departmental Teams, Contractors, Suppliers and Government Bodies.

To support the Hotel Services Team Leader to undertake the following:

- Communicate changes to the team and support them through change.
- Meet regularly with team to complete 1:1 meetings and appraisals.
- Plan daily work schedule for self and team - adapting to the needs of the service when changes occur.
- Work with Hotel Services Team Leader to prepare staff rotas, authorise annual leave and ensure all shifts are adequately covered.
- Ensure Trust documentation is completed in line with policies and procedures.
- To undertake hands on cleaning as part of the role.
- Complete patient menus on a daily basis.
- Liaise with ward, Speech and Language, and catering teams to ensure patients individual dietary needs are met.
- Ensure adequate cleaning supplies, linen and equipment is available
- Be responsible for reporting any defects or incidents that occur.
- Have good knowledge of COSHH and Health & Safety in the workplace.
- Placing of orders and checking of deliveries.
- Identify opportunities to work more sustainably and reduce waste.
- Provide local induction to staff and annual refresher training in work processes and procedures.
- To support the Hotel Services Team Leader to manage staff sickness.
- To support the Hotel Services Team Leader to identify performance issues within the team.
- Undertake audits within the job role such as waste, cleaning and equipment and input electronically.