Area Supervisor

6 days ago

Telford, United Kingdom Home Instead Full time

Company Description

We have a fantastic opportunity for the right person to join our amazing office team at Home Instead Newport

At Home Instead, our goal is to promote and enable independence for our clients in their own home, whilst delivering the best quality care possible.

Home Instead provide care to clients in their own homes, providing a range of different services, such as: companionship, home help, personal care.

We are rated Outstanding by the Care Quality Commission

**Job Description**:
We are looking for someone who is as passionate about care as we are. Someone who really wants to make a difference to the lives of people in our local community.

The Job role involves:

- Support care consultations, service reviews and completing client support plans.
- Conduct staff supervisions and client QA’s with exceptional professionalism.
- Create, update and audit client care plans and assist with digital care planning.
- Maintain accurate client and Care Professional records on Home Instead software and People Planner.
- Conduct client and Care Professional introductions.
- Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
- Carry out client reviews and action these accordingly.
- Support and mentor Care Professionals
- Provide support to the rest of the Care team.
- Maintain regular contact with clients and Care Professionals.
- Any other duties as directed by your line manager.
- Participate in on-call duties as required.
- Ensure in respect of employment and service delivery.
- Carry out any other duties deemed necessary for the successful operation of the business

All applicants must hold a full U.K Drivers License

**Qualifications**:
We believe the right person will be someone who has experience in care holding a Level 3 NVQ in Health and Social Care or equivalent. Having experience in a wide range of sectors such as elderly and EMI due to being dementia friendly it is crucial to having people in key player roles who understand our clients and can relate to our Care professionals who are out in the field.

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